Account Manager

Employee Owned Holdings, Inc.•Houston, TX

About The Position

Hydraquip is seeking an Account Manager to handle fluid power and automation sales in the Houston territory. The role focuses on retaining and developing current customers while securing new customers. Hydraquip is a fluid power distributor for more than 40 brands and provides value-added solutions, including pump/motor assemblies, mobile valve assemblies, hose kits, repairs, hydraulic power units, and electrohydraulic solutions. The company is 100% employee owned and operates across several locations, including Houston, Dallas, Tulsa, Memphis, Denver, and Lafayette. The Account Manager provides technical expertise to customers, builds relationships with OEMs and other customer stakeholders, identifies opportunities for custom solutions and services, and develops sales forecasts and strategic business plans. The position also supports customer satisfaction, business development, reporting, and the company’s continuous improvement and ISO 9001 quality efforts. Hydraquip offers a competitive salary and benefits package, including medical, dental, vision, life and disability insurance, and a 401(k) plan with company match. Employees also participate in an employee stock ownership plan (ESOP), with training and opportunities to develop skills and advance careers.

Requirements

Three to five years of experience in sales or technical support, or qualifying education in lieu of experience.
Strong selling skills.
Good personal motivation.
Good communication skills.
Good, safe work habits.
Exceptional working knowledge of hydraulic and/or hydrostatic components, lube systems, fluid conveyance, equipment operations, and mechanical functions.
Basic marketing understanding.

Nice To Haves

Bachelor's degree or higher in Engineering or Industrial Distribution.
Certified Fluid Power Specialist certification.
Other technical certifications or degrees may be considered.
Previous experience in hydraulic, electrical, mechanical, or automotive repair.
Experience working in an ISO 9001 environment.

Responsibilities

Provide technical expertise to clients on fluid power and automation system design, tailoring solutions and products to customer-specific needs.
Cultivate and expand relationships with OEM customers to drive sales and foster long-term partnerships.
Manage relationships with customer stakeholders across engineering, purchasing, operations, and upper-level management.
Identify ways Hydraquip can create customer value through custom subassemblies and system expertise.
Conduct scheduled calls and meetings to understand client needs and opportunities.
Seek new business opportunities and grow regional revenue through cold calling and networking.
Update client interactions and progress in the CRM system in accordance with company practices.
Maintain accurate and detailed records for clients in the territory.
Develop and present tailored sales forecasts and strategic business plans.
Advocate and sell service programs, including system repairs, inspections, and maintenance solutions.
Analyze market trends and customer feedback to maintain a competitive edge and adjust strategies.
Ensure customer satisfaction with services and solutions.
Respond promptly to internal requests for information and comply with company reporting requirements.
Collaborate with sales management on sales documentation and tools to support business objectives.
Participate in continuous improvement efforts and adhere to ISO 9001 standards by supporting the Quality Policy, procedures, and Quality Management System objectives.
Perform other duties as assigned.