Account Manager

CLEAResult•East Lansing, MI
•$65,000 - $67,000

About The Position

CLEAResult is seeking an Account Manager to support Michigan, with successful candidates located around Mid-Michigan. The position is part of a program delivery team responsible for implementing commercial energy-efficiency utility rebate programs. The Account Manager engages directly with participating business customers and their trade allies or contractors, building relationships and applying technical knowledge to support program growth and client goals. The role works collaboratively with the program team to increase customer awareness and participation, advance projects, and improve program satisfaction. The position requires professional experience in areas such as sales, consulting, or energy efficiency, proficiency with Microsoft Office products, and a high school diploma or equivalent. Target compensation is $65,000–$67,000, depending on experience. Any offered salary is determined based on factors including internal equity and ranges, market data, skills, and relevant experience. Applicants must be authorized to work in the country without employer sponsorship or support, and successful hires must pass pre-employment checks. If applicable, the employee must meet DOT qualification requirements and comply with applicable transportation regulations.

Requirements

  • Experience in a professional position such as sales, consulting, or working in energy efficiency.
  • Proficiency with Microsoft Office products.
  • High school graduate or equivalent.
  • If applicable, meet all DOT qualification requirements and comply with applicable federal, state, and local transportation regulations.
  • Must be authorized to work in the country where the position is located without employer sponsorship or support.
  • Successful hires must pass pre-employment checks.

Responsibilities

  • Develop a comprehensive understanding of the business customer base.
  • Educate customers and their trade allies or contractors, and increase awareness of and participation in energy-efficiency rebate programs.
  • Develop outreach tactics to identify and engage various commercial customer segments.
  • Build a commercial customer pipeline and see projects through to completion.
  • Serve as a liaison between customers and contractors to enhance program satisfaction.
  • Integrate program offerings into customer operations to improve customer service and satisfaction.
  • Identify and schedule event participation, coordination, and program presentations.
  • Use a CRM daily.
  • Prepare monthly activity reports and track progress toward program goals.
  • Work collaboratively with the program team to meet client goals.

Benefits

  • Medical, dental, and vision insurance.
  • Company-paid health care concierge service.
  • 401(k) with company match.
  • Paid vacation, sick, personal, and parental leave.
  • Paid volunteer time.
  • Employee Recognition Program with points redeemable for gift cards.
  • Employee Assistance Program.
  • Access to on-demand training courses.
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