Account Manager

1100 Applied Industrial Technologies, Inc.•Louisville, KY

About The Position

Applied Industrial Technologies is seeking an experienced Account Manager for a relationship-based sales role combining client management with consultative sales. The Account Manager will build a book of business by developing an established territory and customer base, networking and prospecting for new customers, and growing existing accounts. The role involves working with customers at all levels, including engineers, maintenance personnel, and purchasing agents, to identify needs and recommend products and services. The position reports directly to the General Manager.

Requirements

  • At least 2 years of proven outside industrial sales experience with a tangible product, or at least 2 years of customer service or inside sales experience with bearing and power transmission products.
  • Proven experience and success developing new business, building repeat business, and managing a sales territory.
  • Mechanical aptitude, a strong desire to succeed, a sense of urgency, and a sense of humor.
  • Good written and verbal communication skills and good English grammar.
  • Computer skills and knowledge, including Excel.
  • High school diploma or equivalent.
  • Valid driver’s license and satisfactory driving record (MVR).

Nice To Haves

  • Experience with power transmission, hydraulics, and/or bearings products.

Responsibilities

  • Achieve sales and profit goals by developing and retaining existing customers and opening new business.
  • Conduct sales and service activities, develop strong customer relationships, identify product applications, and introduce new products and services.
  • Prepare quotations and proposals, follow up, negotiate terms, and close transactions.
  • Organize and conduct customer training sessions.
  • Survey market and competitive conditions.
  • Complete reports regarding itineraries, expenses, sales calls, leads, and related matters.
  • Monitor customer complaints and follow up on outstanding orders.
  • Make emergency calls, night calls, and deliveries as required.
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