Account Manager- SMB Business Sales

Verizon•Syracuse, NY

18d

About The Position

Verizon is hiring an Account Manager to drive sales, increase service revenue, and manage customer relationships in the small-business segment of 1–19 employees. The role focuses on identifying business challenges and recommending tailored technology solutions that help customers improve their operations while growing Verizon revenue. The account manager will acquire new customers and retain, manage, and grow existing accounts across an assigned geographic territory. The position involves prospecting and qualifying leads through cold calling, partner selling, lead-generation campaigns, and social selling. The account manager will build relationships with decision makers, present multi-product solutions, and sell integrated offerings including Cloud, Security, ISP, VoIP, and Google platforms. Progress is tracked and reported using sales force automation tools. Verizon uses its Velocity Selling methodology, supported by AI and CRM tools. This is a mobile role, primarily based at customer or field locations, with occasional visits to a Verizon location for in-person training and meetings. Travel within the assigned territory may be up to approximately 50%. The position is scheduled for 40 hours per week and has commission-based compensation with potential for additional earnings. The stated annual salary range for the New York location(s) is $33,500–$59,000, depending on location, skills, and experience.

Requirements

Bachelor’s degree or three or more years of work experience.
Three or more years of relevant work experience.
Willingness to work in a mobile model and travel within the assigned geographic sales territory; expected travel may be up to approximately 50% of the time.
Valid driver’s license.

Nice To Haves

Associate’s or bachelor’s degree, or related certifications or college courses.
Two or more years of business-to-business or outside sales experience, including business acquisition and prospecting or cold calling.
Technology sales and educational experience, such as SaaS sales, CRM, Salesforce or other client management tools, or social media.
Strong presentation skills in face-to-face and virtual environments.
Experience building and maintaining strong business relationships with all levels of client organizations.
Ability to work in a fast-paced, self-directed, entrepreneurial environment.
Ability to manage time and prioritize tasks to accomplish goals.
Ability to implement feedback and tailor an approach for success.

Responsibilities

Develop and qualify leads within the assigned territory through cold calling, partner selling, lead-generation campaigns, and social selling.
Acquire new business and incremental revenue to meet sales targets.
Retain, manage, and grow the existing customer base.
Drive sales, increase service revenue, and manage relationships for accounts in the 1–19 employee segment.
Consult with customers to identify business challenges and recommend tailored solutions.
Educate customers about Verizon solutions and build excitement for innovative business offerings.
Build relationships with key decision makers.
Present and create multi-product solution opportunities.
Sell integrated software and technology solutions, including Cloud, Security, ISP, VoIP, and Google platforms.
Track and report sales progress using sales force automation tools.

Benefits

Medical, dental, and vision coverage.
Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
Commission program with unlimited opportunity and potential sales incentives.
Sales recognition programs, which have previously awarded top performers travel, gifts, and other incentives.
Five weeks of paid time off, including vacation, holidays, and personal days, as described in the role posting.
Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
Up to $8,000 per year in tuition assistance.
Industry certifications through Verizon’s Get Certified program.
Discounts of up to 50% on Verizon products and services.
Pet insurance and other employee perks.
Short- and long-term disability insurance, basic and supplemental life insurance, AD&D insurance, identity theft protection, and group home and auto insurance.
Up to 8 company-paid holidays and up to 6 personal days per year.
Adoption assistance.
Newly hired employees receive up to 15 vacation days per year, increasing with service.
Potential sign-on bonus of $2,500 and new-hire incentives up to $7,500 for eligible external hires.