Account Manager-Outside Sales-Watts

Dakota Fluid Power•Ogden, UT

11d•$65,000 - $90,000•Onsite

About The Position

Watts Steam Store is seeking an Account Manager to drive sales and margin growth, market penetration, and market growth within a specified Salt Lake City territory. The role is accountable for retaining and developing existing and new accounts, customer satisfaction, and territory coverage. The Account Manager promotes the company’s components, systems, services, and solutions while building productive customer relationships and following the Watts Steam Store Professional Sales Program and sales-process methodology.

Requirements

Sales experience; industrial sales experience is preferred but not required.
Excellent customer service and people skills.
Strong written and verbal communication skills.
Willingness to travel, including overnight travel when required.
Take ownership of responsibilities.
Ability to work independently and as part of a team; motivated.
Ability to manage multiple priorities and multitask in a fast-paced environment.
Proficiency in the sales process from initial contact through quoting, ordering, delivery, and follow-up.

Nice To Haves

Basic product knowledge of pressure washers, waste oil heaters, air compressors, and fluid power.
One year of sales experience (preferred).
One year of mechanical knowledge (preferred).
One year of customer service experience (preferred).

Responsibilities

Increase sales of components, systems, and service capabilities within target accounts and the specified territory.
Identify and develop new markets and customers.
Maintain effective relationships with customers, including Engineering, Purchasing, Management, and other stakeholders.
Follow the Watts Steam Store Professional Sales Program and apply sales strategies for continued growth.
Use the five-stage sales process to prospect, qualify, propose product and service plans, facilitate positive decisions, gain new accounts, and expand current accounts within the territory.
Maintain and use key sales tools, including the pipeline, open order reports, and driving logs.
Identify customer needs and promote Watts Steam Store products and solutions to current and new customers.
Follow up on account activities to ensure order accuracy and timely completion; inform a supervisor when involved in resolving critical customer satisfaction issues.
Attend and participate in vendor and Watts Steam Store training and sales meetings.
Maintain accurate customer records, including contacts, quotes, project files, and competitor information.