Account Manager (Outside Sales)

Boyd Group Services • Cleveland, OH

13d

About The Position

Glass America is seeking an Account Manager in Cleveland, Ohio, to grow and manage a book of business through outside sales. The role supports Glass America’s mission to provide excellent customer experiences and promote safety and quality in auto glass repair and replacement. The Account Manager works with local operations teams and uses company tools and software to plan sales activities, manage accounts, and meet financial and operational objectives.

Requirements

• At least 4 years of successful business-services sales experience.
• A proven track record of exceeding financial objectives, metrics, and KPIs.
• Experience in account management, marketing, outside sales, and/or B2B sales.
• Excellent organization and time-management skills.
• Ability to solve problems and work independently.
• Ability to complete the background check/MVR and drug-screening process.

Nice To Haves

• Knowledge of the auto glass, restoration, or insurance industry is highly preferred.
• Bilingual English/Spanish skills are highly preferred.

Responsibilities

• Use Glass America tools and software to create daily routes and target lists.
• Track account metrics to meet financial goals and operational objectives.
• Identify accounts for outside sales activities during a sales cycle.
• Establish lasting relationships to build, develop, and expand a book of business.
• Build a network of contacts that generates referrals.
• Engage with the local community to promote the company’s commitment to safety and quality.
• Deliver excellent customer service.
• Partner with the local Operations Team to provide a positive customer experience.

Benefits

• 80 hours of accrued paid time off annually.
• 80 hours of paid parental leave.
• 6 paid holidays annually.
• Medical, prescription drug, dental, and vision insurance.
• 401(k) retirement plan with company match.
• Employer-paid short-term disability and life insurance.
• Additional voluntary life insurance.
• Free prescription or non-prescription safety glasses each year.
• Voluntary Daily Pay option.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed