Account Manager 1, Comcast Business

Comcast • St. David's, MI

20h • Onsite

About The Position

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Lead strategy development and execution for marketing and selling Comcast Business Class products via direct sales, cross-division partnerships, and indirect channels. Manage ongoing relationships with the customers, assist with day two support, onboarding, renewals, jeopardy accounts and churn limitation. Drive direct end-user revenue and ensure partners effectively position Comcast Business Class solutions. This job is an individual contributor role.

Requirements

• Travel required must have valid driver's license
• Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Bachelor's Degree
• 5-7 Years of Relevant Work Experience

Nice To Haves

• While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Responsibilities

• Drives incremental monthly sales to meet or exceed budget across 75–100 customer relationships with $5K–$25K spend potential.
• Recruit, train and support the partner community to position the entire suite of Comcast Business Class solutions.
• Ensures consistent completion of product installation by partnering with regions relative to survey, order acceptance, construction and post-sale process.
• Serves as liaison to channel partners with regards to any sales related issues.
• Provides accurate and detailed weekly forecast funnel via Sales Force.com.
• Maintain customer lifecycle management through onboarding, periodic account reviews and renewals with a goal to maximize revenue while limiting churn
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance.
• Other duties and responsibilities as assigned.

Benefits

• We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.
• Please visit the benefits summary on our careers site for more details.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level