Account Manager

VML•New York, NY

5d•$45,000 - $90,000•Hybrid

About The Position

VML is seeking a dynamic, results-oriented Account Manager (also referred to as an Account Executive) to work within the WPP Unite structure, focusing on commerce for Unilever across key Club customers such as Sam’s Club and Costco. The role drives integrated marketing strategies that use commerce insights to strengthen brand presence and performance across digital and physical retail environments. The Account Manager serves as the primary client contact and manages creative projects from initial brief through studio implementation and final presentation. The role coordinates clients with strategy and design teams, defines project scope, timelines, and communication, and oversees the delivery of multiple projects. It also contributes to creative briefs, shopper marketing ideas, strategic and tactical planning, and integrated programs with internal teams and external agency partners. The position is hybrid, with teams working in the office an average of four days per week.

Requirements

1–3 years of experience.
Strong interpersonal skills and comfort working with clients.
Proactive, decisive, driven, and logical approach to problem-solving.
Able to lead by example and perform well under pressure.
Computer literate, administratively strong, detail-oriented, and accountable.
Strategic, entrepreneurial mindset and hunger for growth.

Nice To Haves

Experience in a marketing or advertising agency, retailer, or digital company.
Understanding of the grocery retail landscape and ecosystem.
Shopper or retail experience for CPG or health and wellness brands.
Experience with brand and trade activations.

Responsibilities

Drive the creation and implementation of physical and digital retail experiences.
Manage creative projects and liaise between clients and strategy and design teams; define project scope, timelines, and communication.
Serve as the main point of contact for clients and manage project needs from initial brief through studio implementation and final reveal.
Anticipate internal and client needs to support accurate, timely project delivery.
Contribute to briefs and work related to health and wellness brands and their operating environment.
Translate research information into shopper marketing ideas suited to the brands.
Promote collaboration across departments to improve the work.
Participate in strategic and tactical planning sessions with an innovation mindset.
Develop and deliver high-quality creative briefs.
Solve problems proactively with manager oversight and escalate issues as appropriate.
Collaborate with internal agency teams and external agency partners to develop integrated programs.
Manage timelines, budgets, and deliverables across multiple projects while maintaining strong organization and attention to detail.