Account Manager Company Police

Allied Universal•Winston-Salem, NC

20h•$90,000 - $110,000

About The Position

Allied Universal is hiring an Account Manager to lead daily security operations and support the safety and well-being of the people and places under protection. The Account Manager guides, develops, and motivates security officers and supervisors to deliver high-quality service. The position manages scheduling, staffing, payroll, performance, employee relations, client relationships, incident response, training, safety, site standards, and operational inventory. The listed salary range is $90,000 to $110,000.

Requirements

Current or previously held sworn law enforcement certification.
At least 10 years of progressive law enforcement leadership experience.
At least 5 years of command-level experience (Captain, Major, Deputy Chief, Assistant Chief, Chief, or equivalent).
Demonstrated leadership within a healthcare system, hospital police department, university medical center, or healthcare-focused public safety organization.
Experience managing workplace violence programs, behavioral health response protocols, patient and visitor safety initiatives, and Joint Commission readiness.
Experience leading emergency management and incident command responses.
Ability to collaborate with hospital executives, physicians, nursing leadership, risk management, compliance, and local law enforcement agencies.
Bachelor's degree required.

Nice To Haves

Master's degree.
Certified Healthcare Protection Administrator (CHPA).
International Association for Healthcare Security & Safety (IAHSS) certifications.
FEMA ICS certifications.
Experience leading proprietary police departments within healthcare environments.
Experience with weapons detection technology, visitor management systems, and healthcare security technology platforms.

Responsibilities

Manage security officer scheduling using AI-powered technology, meeting client contract hours while minimizing unbilled overtime.
Hire, coach, and manage security officers and supervisors; oversee payroll, performance, and employee relations.
Serve as the primary client contact and ensure high-quality service that protects people and property.
Respond professionally to escalated security incidents and emergencies, coordinating with clients and internal teams.
Oversee training, safety, site operational standards, and inventory of uniforms, equipment, and other essential supplies.

Benefits

Medical, dental, and vision insurance.
Basic life and AD&D insurance.
Retirement plan.
Disability insurance.
Eight paid holidays annually.
Five sick days.
Four personal days.
Vacation accrued at 3.08 hours biweekly; unused vacation is paid out only where required by law.
Career advancement opportunities within a global security services company.
Supportive team environment.