Account Manager Company Police

Allied Universal • Winston-Salem, NC

21h • $90,000 - $110,000

About The Position

Allied Universal is hiring an Account Manager to lead daily security operations and ensure the safety and well-being of the people and places protected. The role guides, develops, and motivates security officers and supervisors to deliver high-quality service. It oversees scheduling, staffing, payroll, employee performance and relations, client relationships, incident response, compliance, training, safety, operational standards, and inventory. The stated salary range is $90,000 to $110,000.

Requirements

• Current or previously held sworn law enforcement certification.
• At least 10 years of progressive law enforcement leadership experience.
• At least 5 years of command-level experience, such as Captain, Major, Deputy Chief, Assistant Chief, Chief, or equivalent.
• Demonstrated leadership within a healthcare system, hospital police department, university medical center, or healthcare-focused public safety organization.
• Experience managing workplace violence programs, behavioral health response protocols, patient and visitor safety initiatives, and Joint Commission readiness.
• Experience leading emergency management and incident command responses.
• Ability to collaborate with hospital executives, physicians, nursing leadership, risk management, compliance, and local law enforcement agencies.
• Bachelor's degree required.

Nice To Haves

• Master's degree.
• Certified Healthcare Protection Administrator (CHPA).
• International Association for Healthcare Security & Safety (IAHSS) certifications.
• FEMA ICS certifications.
• Experience leading proprietary police departments within healthcare environments.
• Experience with weapons detection technology, visitor management systems, and healthcare security technology platforms.

Responsibilities

• Use AI-powered technology to schedule security officers, meet client contract hours, and minimize unbilled overtime.
• Hire, coach, and manage security officers and supervisors, including oversight of payroll, performance, and employee relations.
• Serve as the primary point of contact for clients and ensure high-quality service that protects people and property.
• Respond professionally to escalated security issues and coordinate with clients and internal teams during incidents and emergencies.
• Oversee training, safety, and site operational standards, and manage inventory such as uniforms, equipment, and essential supplies.

Benefits

• Medical, dental, and vision insurance.
• Basic life and AD&D insurance.
• Retirement plan.
• Disability insurance.
• Eight paid holidays annually.
• Five sick days and four personal days.
• Vacation accrued at 3.08 hours biweekly; unused vacation is paid out only where required by law.
• Career advancement opportunities.
• Supportive team environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager