Company Police Officer

FirstHealth of the Carolinas, Inc.•Pinehurst, NC

About The Position

FirstHealth of the Carolinas is a health care system in central North Carolina with more than 6,200 employees and more than 75 locations throughout a 15-county service area. The Company Police Officer performs general law enforcement work to protect life and property across the organization. Assignments may be throughout the FirstHealth system, with primary focus on hospitals in Moore, Hoke, Richmond, and Montgomery counties. The role performs a full range of law enforcement duties, including patrol, crime and incident response, traffic enforcement, investigations, apprehensions, and court testimony. Officers may patrol by vehicle, on foot, by bicycle, or other appropriate means, and may work fixed posts at hospital entrances and emergency departments. The position involves frequent public contact and requires tact, firmness, sound judgment, initiative, and calm control. Work is performed under regular supervision and in accordance with departmental policy and state and federal law, with more difficult matters handled under the direction of or in conjunction with the Police Sergeant. Officers work as part of a team that includes sworn police officers and non-sworn public safety officers. The work involves the usual hazards of law enforcement and is subject to Level III OSHA standards on blood-borne pathogens. Various shifts are required, including day and night shifts and holidays. The position also involves responding to after-hours incidents.

Requirements

  • High school graduation and completion of basic law enforcement training, or an equivalent combination of education and experience.
  • Valid North Carolina driver's license or ability to obtain one.
  • Certification as a law enforcement officer by the North Carolina Justice Training and Standards Commission, or ability to complete the North Carolina BLET Transfer course.
  • High level of computer literacy and technical competency, including office automation skills.
  • Strong time-management and organizational skills, with ability to multitask and participate in multiple projects at once.
  • Strong interpersonal, verbal, telephone, and customer-service skills.
  • Strong writing skills.
  • Self-motivated.
  • Ability to work various shifts, including days, nights, and holidays, and respond to after-hours incidents.

Nice To Haves

  • Law enforcement experience is preferred.

Responsibilities

  • Patrol facilities and property by police car, on foot, by bicycle, or other appropriate means; check doors and windows, inspect unoccupied buildings, observe for stolen vehicles, missing persons, or suspects, and report hazardous conditions.
  • Control patient and visitor entry at emergency department and hospital concourse posts, operate metal screening equipment, and control after-hours access at designated entrances by checking authorization and identification.
  • Maintain knowledge of emergency codes and FirstHealth Police response procedures.
  • Assist with mental health patient custody matters, arrange transportation to other facilities, escort patients to units within the FirstHealth system, and control disruptive patients.
  • Respond to assistance calls, complaints, suspicious activity, domestic disputes, disruptive behavior, and other needs; assess situations and take appropriate legal or persuasive action.
  • Investigate traffic accidents and illegal parking; issue traffic citations, direct traffic, and participate in emergency operations.
  • Investigate accidents and possible crimes by observing, questioning witnesses, and gathering physical evidence; perform investigative tasks assigned by the Police Sergeant or another senior officer; arrest and process criminal suspects.
  • Advise the public on laws and local ordinances, testify in court, execute search warrants, and serve papers as needed.
  • Regulate and direct vehicular traffic during busy periods or when signals malfunction or accidents require it; maintain order at public gatherings.
  • Perform bank escorts.
  • Operate a two-way radio to receive and report information and instructions, and use a mobile data terminal with a variety of software.
  • Prepare detailed records and reports of activities.
  • Perform related duties as required.
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