Account Manager

Havtech•Warrendale, PA

About The Position

Havtech Supply is seeking a professional, skilled individual to drive sales growth and enhance the customer experience. The Account Manager develops sales activities for commercial distribution of parts, supplies, replacement equipment products, and accessories in the Pennsylvania and Virginia markets. The role includes prospecting and cultivating business relationships, meeting sales and margin goals, developing territory and account plans, evaluating market data, collaborating across Havtech departments, building product and systems knowledge, and maintaining customer activity records in the CRM system. The position requires regional travel as needed. The work environment is usually quiet. The role involves regular sitting, hand use, reaching, and talking or hearing; frequent standing and walking; and lifting or moving up to 10 pounds regularly and up to 25 pounds frequently. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions.

Requirements

  • At least 3 years of experience in Sales, OEM Sales, or Marketing in the HVAC industry.
  • Strong sales skills and an understanding of a well-developed sales process.
  • Ability to listen, gain trust, and identify the best solutions for customers.
  • Excellent oral and written communication and presentation skills.
  • Excellent customer service, customer relations, and administrative skills.
  • Knowledge of marketing and market planning.
  • Ability to travel within a defined region as required.
  • Ability to work independently and deliver results.
  • Ability to meet the physical demands of the role, including sitting, using hands, reaching, talking or hearing, standing, walking, and lifting or moving up to 10 pounds regularly and up to 25 pounds frequently, with reasonable accommodations where applicable.

Nice To Haves

  • Bachelor of Science or Bachelor of Arts degree in a technical or business-related field.
  • Sales experience with mechanical contractors and commercial service contractors.

Responsibilities

  • Prospect, acquire, and cultivate new business opportunities and relationships for replacement equipment products, parts, and supplies.
  • Generate budgeted sales, manage product mix and pricing to achieve margin goals, and grow market share in the assigned territory.
  • Acquire and evaluate market data to develop strategies that maximize sales opportunities and market share, including regularly soliciting customer feedback for Havtech.
  • Develop and execute account-specific business plans that support strong, profitable, long-term partnerships.
  • Collaborate within Commercial Distribution and across Havtech departments to support growth initiatives and provide an optimal customer experience.
  • Develop knowledge and understanding of Havtech products, solutions, operating systems, and tools.
  • Maintain accurate call history and account sales-call activity details in the CRM system.
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