Account Manager-SMB Sales

Verizon•Huntsville, AL
•Onsite

About The Position

The Account Manager drives sales, increases service revenue, and manages customer relationships in Verizon’s 1–19 employee segment. The role develops new business and grows existing accounts by identifying customer challenges and recommending tailored technology solutions that deliver business value. The position involves prospecting and qualifying leads through cold calling, partner selling, lead-generation campaigns, and social selling; acquiring customers and incremental revenue; retaining and expanding the existing customer base; and presenting integrated products and software solutions, including Cloud, Security, ISP, VoIP, and Google platforms. The Account Manager tracks and reports sales progress using sales force automation tools. This is a mobile role, primarily based at customer or field locations, with occasional visits to a Verizon location for in-person training and meetings. Travel within the assigned territory may be up to approximately 50% of the time. Scheduled weekly hours are 40. Compensation is commission-based with the potential to earn more, and salary varies by location and job-related skills and experience.

Requirements

  • Bachelor’s degree or three or more years of work experience.
  • Three or more years of relevant work experience.
  • Willingness to work in a mobile model and travel within the assigned geographic sales territory, potentially up to approximately 50% of the time.
  • Valid driver’s license.

Nice To Haves

  • Associate’s or bachelor’s degree, or related certifications or college courses.
  • Two or more years of business-to-business or outside sales experience, including business acquisition and prospecting or cold calling.
  • Technology sales and educational experience, such as SaaS sales, CRM, Salesforce or other client management tools, and social media.
  • Strong presentation skills in face-to-face and virtual environments.
  • Experience building and maintaining business relationships with all levels of client organizations.
  • Ability to work in a fast-paced, self-directed, entrepreneurial environment.
  • Ability to manage time and prioritize tasks to accomplish goals.
  • Ability to implement feedback and tailor an approach for success.

Responsibilities

  • Develop and qualify leads in the assigned territory through cold calling, partner selling, lead-generation campaigns, and social selling.
  • Acquire new business and incremental revenue to meet sales targets.
  • Retain, manage, and grow the existing customer base.
  • Educate customers about business solutions and create interest in Verizon offerings.
  • Build relationships with key decision makers.
  • Present and create multi-product solution opportunities.
  • Understand and sell integrated software solutions, including Cloud, Security, ISP, VoIP, and Google platforms.
  • Track and report sales progress through sales force automation tools.
  • Drive sales, increase service revenue, and manage relationships for accounts in the 1–19 employee segment.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Short- and long-term disability insurance
  • Basic and supplemental life insurance
  • AD&D insurance
  • Identity theft protection
  • Pet insurance
  • Group home and auto insurance
  • Matched 401(k) savings plan
  • Up to 8 company-paid holidays per year
  • Up to 6 personal days per year
  • Paid parental leave
  • Adoption assistance
  • Tuition assistance
  • Newly hired employees receive up to 15 vacation days per year, increasing with additional service
  • Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role
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