Account Manager-SMB Sales

Verizon • San Jose, CA

6d • $37,000 - $64,000

About The Position

The Account Manager-SMB Sales role drives sales, service revenue, and customer relationships for small-business accounts in the 1–19 employee segment. The position develops new opportunities through prospecting, lead generation, partner selling, cold calling, and social selling, while retaining and growing existing accounts. The Account Manager consults with customers to understand business challenges, recommend tailored technology solutions, and build multi-product opportunities that deliver value and grow revenue.

The role involves selling integrated software and business solutions, including Cloud, Security, ISP, VoIP, and Google platforms. It uses Verizon’s Velocity Selling methodology, AI, CRM tools, and sales-force automation to support customer engagement, productivity, and sales tracking. This is a mobile role primarily based at customer or field locations, with occasional visits to a Verizon location for in-person training and meetings. Travel within the assigned sales territory may be up to approximately 50% of the time. Scheduled hours are 40 per week.

Requirements

• Bachelor’s degree or at least three years of work experience.
• At least three years of relevant work experience.
• Willingness to work in a mobile model and travel within the assigned geographic sales territory; expected travel may be up to approximately 50% of the time.
• Valid driver’s license.

Nice To Haves

• Associate’s or bachelor’s degree, or related certifications or college courses.
• At least two years of business-to-business or outside sales experience, including business acquisition and prospecting or cold calling.
• Technology sales and educational experience, such as SaaS sales, CRM, Salesforce, other client-management tools, or social media.
• Strong presentation skills in face-to-face and virtual environments.
• Experience building and maintaining strong business relationships with all levels of client organizations.
• Ability to work in a fast-paced, self-directed, entrepreneurial environment.
• Ability to manage time and prioritize tasks to accomplish goals.
• Ability to implement feedback and tailor an approach for success.

Responsibilities

• Develop and qualify leads within the assigned territory through cold calling, partner selling, lead-generation campaigns, and social selling.
• Acquire new business and incremental revenue to meet sales targets.
• Retain, manage, and grow the existing customer base.
• Educate customers about business solutions and create interest in innovative technology offerings.
• Build relationships with key decision makers.
• Present and create multi-product solution opportunities.
• Understand and sell integrated software solutions, including Cloud, Security, ISP, VoIP, and Google platforms.
• Track and report sales progress using sales-force automation tools.
• Drive sales, increase service revenue, and manage relationships for accounts in the 1–19 employee segment.
• Consult with customers to identify business challenges and recommend tailored solutions.

Benefits

• Medical, dental, and vision coverage.
• 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs with possible travel, gifts, and other incentives.
• Paid time off, including five weeks described as vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Industry certifications through Verizon’s Get Certified program.
• Discounts on Verizon products and services, including discounts of up to 50%.
• Pet insurance and other employee perks.
• Short- and long-term disability, basic and supplemental life insurance, AD&D insurance, identity theft protection, and group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• Possible sign-on bonus for external candidates.
• Potential commission earnings, with an unlimited-opportunity commission program and sales incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level