Account Manager-SMB Sales

Verizon • San Jose, CA

5d • Onsite

About The Position

Verizon is hiring an Account Manager for its small and medium business sales team. The role focuses on managing accounts in the 1–19 employee segment, acquiring new business, growing existing accounts, and increasing service revenue. The Account Manager consults with customers to understand business challenges and recommend tailored technology solutions that improve business outcomes and generate revenue for Verizon.

The position involves developing and qualifying leads, prospecting through cold calling and other sales methods, retaining and expanding customer relationships, and presenting integrated software and communications solutions. Products and platforms include Cloud, Security, ISP, VoIP, and Google platforms. The role uses Verizon’s Velocity Selling methodology, AI, CRM tools, and sales force automation tools to support customer engagement and sales performance.

This is a mobile role primarily conducted at customer or field locations, with occasional visits to a Verizon location for training and meetings. Travel within the assigned geographic territory may be up to approximately 50% of the time. The role is scheduled for 40 hours per week and offers commission-based compensation in addition to base pay.

Requirements

• Bachelor’s degree or three or more years of work experience.
• Three or more years of relevant work experience.
• Willingness to work in a mobile model with travel within the assigned geographic sales territory; expected travel may be up to approximately 50% of the time.
• Valid driver’s license.

Nice To Haves

• Associate or bachelor’s degree, or related certifications or college courses.
• Two or more years of business-to-business or outside sales experience, including business acquisition and prospecting or cold calling.
• Technology sales and educational experience, such as SaaS sales, CRM, Salesforce or other client management tools, or social media.
• Strong presentation skills in face-to-face and virtual environments.
• Experience building and maintaining strong business relationships with all levels of client organizations.
• Ability to work in a fast-paced, self-directed, entrepreneurial environment.
• Ability to manage time and prioritize tasks to accomplish goals.
• Ability to implement feedback and tailor an approach for success.

Responsibilities

• Develop and qualify leads within the assigned territory to create additional sales opportunities through cold calling, partner selling, lead-generation campaigns, and social selling.
• Acquire new business and incremental revenue to meet sales targets.
• Retain, manage, and grow the existing customer base.
• Educate customers about innovative business solutions and build customer interest.
• Build relationships with key decision makers.
• Present and create multi-product solution opportunities.
• Understand and sell integrated software solutions, including Cloud, Security, ISP, VoIP, and Google platforms.
• Track and report sales progress using sales force automation tools.
• Drive sales, increase service revenue, and manage relationships for accounts in the 1–19 employee segment.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Commission program with unlimited opportunity and eligibility to compete for sales incentives.
• Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Industry certifications through Verizon’s Get Certified program.
• Discounts of up to 50% on Verizon products and services, including wireless calling plans.
• Pet insurance and other employee perks.
• Short- and long-term disability insurance, basic and supplemental life insurance, AD&D insurance, identity theft protection, and group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
• Potential sign-on bonus for eligible external candidates.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level