Account Manager- SMB Sales

Verizon•Hadley Township, MI

6d•Onsite

About The Position

The Account Manager- SMB Sales delivers business solutions to small and medium-sized business customers by identifying their challenges and recommending tailored technology solutions. The role focuses on developing new business, growing and retaining existing accounts, building relationships with decision makers, and achieving sales and revenue targets for accounts in the 1–19 employee segment. Solutions include integrated software and services such as Cloud, Security, ISP, VoIP, and Google platforms. The position uses Verizon’s Velocity Selling methodology, AI, CRM tools, and sales force automation tools to support customer engagement, productivity, and performance tracking. This is a mobile role primarily based at customer or field locations, with occasional visits to a Verizon location for in-person training and meetings. Travel within the assigned geographic territory may be up to approximately 50% of the time. The role is scheduled for 40 hours per week and offers base pay plus individual-based commission, with commission potential and sales incentives. Eligible external hires may receive a sign-on bonus and new-hire incentives.

Requirements

Bachelor’s degree or four or more years of work experience.
At least one year of relevant experience, demonstrated through work experience and/or military experience.
At least one year of sales experience.
Willingness to work in a mobile model and travel within the assigned geographic sales territory, potentially up to approximately 50% of the time.
Valid driver’s license.

Nice To Haves

Associate’s or bachelor’s degree, or related certifications or college courses.
At least one year of business-to-business or outside sales experience, including business acquisition and prospecting or cold calling.
Technology sales and educational experience, such as SaaS sales, CRM, Salesforce, other client management tools, or social media.
Strong presentation skills in face-to-face and virtual environments.
Experience building and maintaining business relationships with all levels of client organizations.
Ability to work in a fast-paced, self-directed, entrepreneurial environment.
Ability to manage time and prioritize tasks to accomplish goals.
Ability to implement feedback and tailor an approach for success.

Responsibilities

Develop and qualify leads within the assigned territory through cold-calling, partner-selling, lead-generation campaigns, and social selling.
Acquire new business and incremental revenue to meet sales targets.
Retain, manage, and grow the existing customer base.
Educate customers about and promote innovative business solutions.
Build relationships with key decision makers.
Present and create multi-product solution opportunities.
Understand and sell integrated software solutions, including Cloud, Security, ISP, VoIP, and Google platforms.
Track and report sales progress using sales force automation tools.
Drive sales, increase service revenue, and manage relationships for accounts in the 1–19 employee segment.
Consult with customers to identify business challenges and recommend tailored solutions.

Benefits

Medical, dental, and vision insurance.
401(k) plan with matching contributions.
Paid time off, including vacation, holidays, and personal days.
Paid parental leave.
Sales recognition programs and incentives.
Industry certifications through Verizon’s Get Certified program.
Discounts on Verizon products and services.
Pet insurance and other additional perks.
Eligible external hires may receive a $2,500 sign-on bonus and new-hire incentives up to $7,500.
Short- and long-term disability insurance, basic and supplemental life insurance, AD&D insurance, identity theft protection, and group home and auto insurance.
Up to eight company-paid holidays per year and up to six personal days per year.
Adoption assistance and tuition assistance.
Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.