Account Manager

AiDASH, Inc.
•$150,000 - $220,000•Remote

About The Position

AiDASH is hiring an Account Manager to retain and expand relationships with a large portfolio of existing cooperative and municipality-owned utility clients. The customers have used AiDASH products for multiple years; the Account Manager will partner with them as their businesses and AiDASH’s platform evolve, aligning customer needs with the solutions AiDASH can provide and supporting renewals and contract expansions. As the founding member of the Account Management team, this person will also help create the playbook for the role. The position champions AiDASH’s PreventionFirst Platform and climate-resilience mission, works in partnership with Customer Success, and develops account and deal strategies for complex utility customers. The role is remote in the USA, with proximity to a major airport, and involves approximately 20% travel as needed. AiDASH’s pending acquisition by Schneider Electric is expected to accelerate its mission and bring a combined offering to customers.

Requirements

  • At least 5 years of utility software and/or service provider experience in customer-facing roles.
  • A strong track record of meeting or exceeding goals in high-performing organizations.
  • A consultative approach and demonstrated ability to engage, influence, and inspire decision-makers at multiple levels in the utility sector.
  • Ability to articulate and sell AiDASH’s PreventionFirst Platform vision and enthusiasm for its mission.
  • First-principles thinking and problem-solving ability to design and execute sales strategies for complex, enterprise-level deals.
  • Strong communication and negotiation skills, executive presence, and ability to build trust throughout customer organizations.
  • Agility and resilience to work in a fast-paced, rapidly evolving startup environment while maintaining focus on results.
  • A high-ownership mindset, humility, and collaborative approach.
  • Curiosity, coachability, and commitment to learning and refining sales skills.

Responsibilities

  • Champion AiDASH’s mission and vision, promote the PreventionFirst Platform to current utility customers, and position AiDASH as a partner for climate resilience.
  • Partner with existing customers and Customer Success to align client needs with AiDASH’s solutions, identify growth opportunities, and secure contractual renewals and expansions.
  • Develop and execute comprehensive account and deal strategies, navigate complex buying processes, and build coalitions of customer champions at multiple levels.
  • Share insights, best practices, and lessons learned to help establish standards and improve the performance of the go-to-market team.
  • Meet with customers in the field and travel as needed, approximately 20%, to build trust, understand operational realities, and win contracts.
  • Help create the playbook for the Account Management role as the founding member of the team.

Benefits

  • Medical, dental, and vision coverage: 100% coverage for employees and 80% for spouses and children.
  • Health Reimbursement Account (HRA), 100% funded by AiDASH, to cover medical deductibles.
  • 401(k) plan; employees may begin contributing after two months of employment. No company match is currently offered.
  • Parental leave: 16 weeks for primary caregivers and 4 weeks for secondary caregivers.
  • Accrual of 20 vacation days per year, plus an additional flexible holiday.
  • Winter break from December 25 through January 1.
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