Account Manager

CLEAResult • East Lansing, MI

5d

About The Position

The Account Manager will support Michigan commercial energy-efficiency utility rebate programs as part of a program delivery team. The successful candidate will engage directly with participating business customers and their trade allies or contractors, develop relationships, and apply technical knowledge to grow with CLEAResult. The role works collaboratively with the program team to meet client goals and is intended for candidates located around Mid-Michigan.

The Account Manager will understand the business customer base, increase awareness and participation in energy-efficiency rebate programs, and develop outreach approaches for commercial customer segments. The role includes building a pipeline of commercial customers and supporting projects through completion, serving as a liaison between customers and contractors, integrating program offerings into customer operations, coordinating events and presentations, using a CRM, and reporting monthly activity and progress toward program goals.

Target compensation is $65,000–$67,000 depending on experience. Any offered salary is determined using factors including internal equity and salary ranges, market data, skills, relevant experience, and certain degrees or certifications. Applicants must be authorized to work in the country where the position is located without employer sponsorship. Successful hires must pass pre-employment checks. If applicable, the employee must meet DOT qualification requirements and comply with applicable transportation regulations.

Requirements

• Experience in a professional position such as sales, consulting, or working in energy efficiency.
• Proficiency in Microsoft Office products.
• High school graduate or equivalent.
• If applicable, meet all DOT qualification requirements and comply with applicable federal, state, and local transportation regulations.
• Must be authorized to work in the country where the position is located without employer sponsorship or support.
• Must pass pre-employment checks.

Responsibilities

• Develop a comprehensive understanding of the business customer base.
• Educate customers and their trade allies or contractors and raise awareness of and participation in energy-efficiency rebate programs.
• Develop outreach tactics to identify and engage various commercial customer segments.
• Build a commercial customer pipeline and see projects through to completion.
• Serve as a liaison between customers and contractors to enhance program satisfaction.
• Integrate program offerings into customer operations to improve customer service and satisfaction.
• Identify and schedule event participation, coordination, and program presentations.
• Use a CRM daily.
• Prepare monthly activity reports and track progress toward program goals.
• Collaborate with the program team to meet client goals.

Benefits

• Medical, dental, and vision insurance.
• Company-paid health care concierge service.
• 401(k) with company match.
• Paid vacation, sick, personal, and parental leave time.
• Paid volunteer time.
• Employee Recognition Program with points redeemable for gift cards.
• Employee Assistance Program.
• Access to on-demand training courses.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED