Account Manager - NC/SC Territory

Ascend Learning, LLC

3d•$73,100 - $104,500•Remote

About The Position

Ascend Learning, a leading healthcare and learning technology company, is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data-driven solutions across the lifecycle of learning. Ascend Learning's Nursing Category is fueled by a commitment to excellence as we support the full learning journey of future nurses. Our nursing brands — ATI, APEA, and NursingCE — offer evidence-based solutions designed to develop practice-ready nurses who are prepared for board certification and clinical practice. We use data analytics and engaging learning tools to help nursing students master core content. We provide nursing education administrators and faculty with best-in-class support and expertise. We aid nurse educators in understanding students' comprehension based on nearly two decades of data — including more than 12 million proctored assessments — that detail student learning and performance. The result is customers who are confident in their program offerings and positioned for healthy outcomes.

Requirements

Bachelor’s degree is required.
3+ years of sales account management experience within outside sales required.
Strong negotiation skills for favorable client deals, this includes the ability to understand the needs and interests of both parties and find mutually beneficial solutions.
Adept written communication for sales documentation.
Ability to build trust and maintain regular contact for upsell/cross-sell opportunities.
Strong analytical abilities are essential for sales data interpretation, trend identification, and strategic decision making.
Average of 3 field travel days per week.

Responsibilities

Develop sales strategies and close business to achieve sales quotas and goals.
Manage and support client needs, including account expansion, upselling, solving problems, identifying risks, and maintaining a large client base in the South region, specifically the North Carolina and South Carolina territories.
Present, sell and close business while addressing client objectives and pain points.
Proactively collaborate with internal teams to address client requirements, resolve issues while exceeding client expectations.
Build strategic road maps to drive positive outcomes and solutions to meet client needs.
Map client stakeholders, pinpointing champions, users, technical staff, and decision-makers.
Actively manage and nurture the sales pipeline with timely follow-ups and progress tracking.
Maintain and grow existing client relationships, manage account retention including account reviews and utilization reporting, and identify upsell and cross-sell opportunities.
Negotiate and finalize deals, provide customer guidance, and develop growth strategies based on market insights.
Provide exceptional customer collaboration and guidance, collect implementation details.
Develop and report on sales activity, forecasts, and market dynamics to management.
Conduct strategic reviews to align solutions with clients and stay informed on industry trends to spot new business opportunities.
Leverage market knowledge and client insights, including territory management, pipeline opportunities, and cross-sell opportunity referral activity where applicable.