Account Manager - Charleston SC

Benchmark Physical Therapy•Charleston, SC
•$70,000 - $90,000•Hybrid

About The Position

BenchMark Physical Therapy, a Brand Partner of Upstream Rehabilitation, is seeking an Account Manager to cover the Charleston, South Carolina metro area. The role focuses on developing strategic partnerships, driving business growth, expanding the referral network, increasing market share, and strengthening the company's presence in the community. Referral partners include physicians, attorneys, workers' compensation contacts, community partners, and direct-access patients. The Account Manager builds relationships with physicians, their office staff, customers, and community leaders; promotes the company's brands, services, clinicians, and clinical outcomes; and supports the mission, vision, and values of Upstream's partners. The position works independently and collaboratively with Clinic Directors, therapy staff, business office staff, and peers. It requires travel throughout the assigned region, with exposure to road travel and clinical settings such as hospitals, physician offices, and clinics.

Requirements

  • Bachelor's degree or equivalent work experience in sales.
  • At least 2 years of sales and marketing experience with physicians, medical offices, employers, or a related field.
  • Excellent verbal and written communication skills.
  • Ability to manage multiple conflicting priorities and work in an environment with multiple objectives.
  • Confidence and persuasiveness in guiding the sales process.
  • Ability to connect with customer prospects and sell intangible ideas and concepts.
  • Flexible, adaptive, engaging, and enthusiastic approach.
  • Self-starter who can work independently with limited supervision.
  • Resourceful, inventive, thorough, and diligent work style.
  • Competitive and determined approach.
  • Ability to build business relationships with customers and community leaders.
  • Ability to travel up to 70% of the time throughout the assigned region.

Nice To Haves

  • Medical or healthcare sales experience.

Responsibilities

  • Develop and follow an effective call strategy for the assigned region to increase referrals from existing and potential partners.
  • Regularly report the plan's status, progress, and challenges to the Regional VP of Operations and VP of Sales.
  • Communicate with the Regional VP and VP of Sales about goals, strategies, and outcomes.
  • Build effective relationships with customers and community leaders in the assigned region.
  • Work independently and collaboratively with Clinic Directors, therapy staff, business office staff, and peers.
  • Present company information, services, and outcomes data to existing and potential partners, using appropriate medical terminology.
  • Use reporting and data tools to convey the quality and clinical excellence of the team and its services.
  • Identify publicity opportunities, coordinate community events, and attend and participate in regional meetings as requested.
  • Perform other duties as assigned.

Benefits

  • Monthly auto stipend or company vehicle
  • 401(k) plan with discretionary matching contribution
  • Medical, dental, and vision insurance options
  • Paid holidays
  • Three weeks of paid time off
  • Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • Life insurance
  • Supplemental life insurance for dependents
  • Short- and long-term disability insurance
  • Accidental insurance
  • Annual paid charity day
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