Account Manager

Employee Owned Holdings•Houston, TX

About The Position

Hydraquip is seeking an Account Manager to handle fluid power and automation sales in the Houston territory. The role focuses on retaining and developing current customers and securing new ones. Hydraquip is a fluid power distributor for more than 40 brands and provides value-added solutions such as pump and motor assemblies, mobile valve assemblies, hose kits, repairs, hydraulic power units, and electrohydraulic solutions. The company operates in Houston, Dallas, Tulsa, Memphis, Denver, and Lafayette and describes opportunities for growth within the company. The Account Manager provides technical expertise to customers, develops OEM relationships, identifies customer-specific solutions, and builds revenue through account development and new business prospecting. The position also supports service-program sales, customer satisfaction, sales planning, internal reporting, and continuous improvement in accordance with ISO 9001 standards.

Requirements

  • Three to five years of experience in sales or technical support; education described in the posting may be accepted in lieu of experience.
  • Strong selling skills.
  • Good personal motivation.
  • Good communication skills.
  • Good, safe work habits.
  • Exceptional working knowledge of hydraulic and/or hydrostatic components, lube systems, fluid conveyance, equipment operations, and mechanical functions.
  • Basic marketing understanding.

Nice To Haves

  • Bachelor's degree or higher in Engineering or Industrial Distribution; other technical certifications or degrees may be considered.
  • Certified Fluid Power Specialist certification.
  • Previous experience in hydraulic, electrical, mechanical, or automotive repair.
  • Experience working in an ISO 9001 environment.

Responsibilities

  • Provide clients with technical expertise to assist with fluid power and automation system design and tailor solutions and products to customer-specific needs.
  • Cultivate and expand relationships with OEM customers to drive sales and build long-term partnerships.
  • Manage customer relationships across engineering, purchasing, operations, and upper-level management stakeholders.
  • Identify ways to create customer value through custom subassemblies and system expertise.
  • Conduct scheduled calls and meetings to understand client needs and opportunities.
  • Seek new business opportunities and grow regional revenue through cold calling and networking.
  • Record client interactions and progress in the CRM system according to company practices.
  • Maintain accurate and detailed client records for the territory.
  • Develop and present tailored sales forecasts and strategic business plans.
  • Promote and sell service programs, including system repairs, inspections, and maintenance solutions.
  • Analyze market trends and customer feedback to maintain a competitive edge and adjust strategies.
  • Ensure customer satisfaction with services and solutions.
  • Respond promptly to internal information requests and comply with reporting requirements.
  • Collaborate with sales management on sales documentation and tools supporting business objectives.
  • Participate in continuous improvement and adhere to ISO 9001 standards by supporting the Quality Policy, procedures, and Quality Management System objectives.
  • Perform other duties as assigned.

Benefits

  • Competitive salary and benefits package.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Life insurance.
  • Disability insurance.
  • 401(k) plan with company match.
  • Employee stock ownership plan (ESOP).
  • Training intended to help employee owners develop skills and advance their careers.
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