Account Manager

Wallace Management Company • Springfield, TN

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About The Position

Wallace Finance is seeking a friendly, outgoing Account Manager to provide outstanding customer service and positive sales experiences. Wallace Management Company manages small loan companies with more than 125 branches across seven states and has operated in the small consumer loan business since 1980. The role assists customers with loan questions and payments, manages loan applications and documents, maintains customer relationships, and partners with management to support branch operations and business growth. Occasional travel may be required.

Responsibilities

• Provide quick, friendly customer service in person or over the phone, answer questions, and take and post loan payments.
• Prepare loan documents and manage the loan application process.
• Create and maintain positive customer relationships and keep customers informed about their loan status.
• Contact customers to help them get back on track when they have overdue payments.
• Partner with management to maintain branch operating standards and grow the business.

Benefits

• Competitive, low-cost employee health, dental, vision, and life insurance for full-time team members.
• 401(k) plan with company match.
• Paid holidays and vacation time.
• Monthly bonus opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed