Account Manager - Hybrid
About The Position
The Account Manager is the anchor role of TAPCO’s regional sales team, providing strategic customer care to key customers in a geographic sales region to grow and maintain their business year over year. The role creates and executes a regional territory plan, at the direction of the Regional Sales Manager, to achieve TAPCO’s growth goals by product line and overall. The Account Manager provides consultative support and expertise to customers selling traffic and parking safety products, develops new and existing customer relationships, and manages sales activity and customer data. The role also supports marketing campaigns, responds to inquiries and orders, provides quotes and bids, and travels to regional trade shows and customer sites as needed. Pay is based on experience.
Requirements
- 1–3 years of prior experience in a sales position.
- High school diploma or equivalent.
- Prior experience using Microsoft Word, Excel, PowerPoint, and Outlook.
- Proficiency in Microsoft Office, including Excel, Word, PowerPoint, and Outlook.
- Positive attitude and organizational skills.
- Strong customer service skills by telephone and online.
- Ability to multitask in a fast-paced sales environment.
- Ability to assess needs and solve problems.
- Strong verbal and written communication skills.
- Outgoing disposition and ability to take initiative.
- Enjoy selling and finding solutions to customers’ needs.
- Valid driver’s license and ability to travel to trade shows.
Nice To Haves
- College degree in a relevant field preferred.
Responsibilities
- Develop and carry out an effective territory management plan to grow sales within an assigned region.
- Provide consultative support and expertise to customers to effectively sell traffic and parking safety products.
- Meet prospecting goals for new TAPCO customers and maintain existing customer relationships.
- Adhere to sales metric performance defined by the management team.
- Strategize within the region to create relevant marketing campaigns.
- Maintain customer data for the assigned territory in the TAPCO database.
- Respond to and follow through on inquiries and sales orders by email, phone, or the e-commerce website.
- Travel to regional trade shows and customer sites as necessary, and report back to management.
- Identify, monitor, and share product and territory trends.
- Provide quotes, credit terms, and bids to customers and prospects.
- Perform other duties as assigned.
Benefits
- Aggressive industry OTE paid monthly.
- 10 paid holidays.
- Paid vacation and personal time starting day one.
- Four weeks of paid parental leave with no waiting period.
- 401(k) plan with employer match, fully vested on day one.
- Company-funded short-term disability.
- Health, vision, and dental insurance.
- Quarterly company events and lunches.
- Opportunity to participate in the Fun or Safety Committee.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
