Account Manager, Hybrid

EAB•Washington, DC

20h•Hybrid

About The Position

EAB is seeking an Account Manager for the Strategic Partnerships team within Hybrid, its higher education marketing agency. The Account Manager supports Senior Account Managers with day-to-day planning, execution, and optimization of integrated digital marketing campaigns for strategic university partners. Working with Paid Media, Creative, Research & Insights, and Production teams, this role helps deliver campaigns successfully, build trusted partner relationships, and develop toward becoming a strategic advisor. The role suits a collaborative, consultative relationship builder who can address marketing challenges, interpret campaign performance, coordinate complex projects, and help partners achieve enrollment and marketing goals. The role may be based in Philadelphia, Pennsylvania; Richmond, Virginia; or Washington, D.C. During the first three months, employees work in the office five days per week. After onboarding, the schedule is three days in-office (Monday, Tuesday, and Thursday) and two days remote (Wednesday and Friday). Travel to partner meetings may be needed. The anticipated starting base salary is $60,000–$70,000 per year. The role is also eligible for discretionary bonus or incentive compensation. Actual salary may vary based on factors including relevant experience, skills, and location.

Requirements

Bachelor’s degree in Marketing, Communications, Business, or a related field, or equivalent professional experience.
2–4+ years of experience in Account Management, Client Success, Project Management, or another client-facing role.
Experience working with digital marketing campaigns and interpreting campaign performance data.
Strong organizational and project management skills and exceptional attention to detail.
Excellent written, verbal, and presentation communication skills.
Demonstrated ability to build lasting client relationships.
Solutions-oriented mindset and ability to prioritize multiple projects in a fast-paced environment.
Willingness to travel to partner meetings as needed.

Nice To Haves

Experience working within a digital marketing or advertising agency.
Experience supporting higher education or other mission-driven organizations.
Familiarity with Google Ads, Meta, LinkedIn, display advertising, programmatic media, or similar digital marketing channels.
Experience using Google Analytics (GA4) or other analytics platforms.
Understanding of creative development and integrated marketing campaign execution.
Experience presenting campaign results and recommendations to external stakeholders.

Responsibilities

Support Senior Account Managers in managing day-to-day relationships with strategic higher education partners and maintaining partner satisfaction.
Support partners throughout the campaign lifecycle, from discovery and planning through launch, optimization, reporting, and renewal discussions.
Coordinate internal project management for integrated marketing campaigns, including assets, timelines, launch schedules, deliverables, and cross-functional workflows.
Collaborate with Paid Media, Creative, Research & Insights, and Production teams to deliver campaigns on time, within budget, and in alignment with partner goals.
Develop campaign insights, performance summaries, and strategic recommendations for partner meetings, business reviews, and ongoing optimization.
Translate campaign data into insights and benchmarks that demonstrate performance, identify opportunities, and support partner reporting.
Monitor campaign progress, identify risks or roadblocks, and coordinate solutions to keep projects on track.
Identify opportunities to strengthen partner relationships through additional services, products, or strategic initiatives.
Contribute to business development efforts, including proposals, presentations, and onboarding activities for new partners.
Stay informed about higher education marketing trends, digital advertising best practices, and emerging technologies.

Benefits

Medical, dental, and vision insurance; dependents and domestic partners are eligible.
20+ days of PTO annually, in addition to paid firm and floating holidays.
Daytime leave for community service and flextime for fitness activities, up to 10 hours per month each.
401(k) retirement savings plan with an annual discretionary company matching contribution.
Health savings account, healthcare and dependent care flexible spending accounts, and pre-tax commuter plans.
Employee assistance program with counseling services and resources for employees and immediate family.
Wellness programs, including gym discounts, healthy living incentives, and family access to an app for sleep, meditation, and relaxation.
Fertility treatment coverage and adoption or surrogacy assistance.
Paid parental leave with a phase-back-to-work program for birthing and non-birthing parents.
Milk shipping service for nursing employees during business travel.
Discounted pet health insurance coverage for dogs and cats.
Company-provided life, AD&D, and disability insurance.
Financial wellness resources and employee discount program.
Employee resource groups, merit-based advancement, and professional growth opportunities.
Discretionary bonus or incentive compensation.