Account Manager, Hybrid

EAB•Philadelphia, PA

2d•$60,000 - $70,000•Hybrid

About The Position

EAB is seeking an Account Manager for the Strategic Partnerships team within Hybrid, its higher education marketing agency. The role supports Senior Account Managers in planning, executing, and optimizing integrated digital marketing campaigns for strategic university partners. The Account Manager works with partner institutions and cross-functional teams to support campaign delivery, develop performance insights, coordinate projects, and build trusted relationships while developing toward a strategic-advisor role. The position may be based in Philadelphia, Pennsylvania; Richmond, Virginia; or Washington, D.C. For the first three months, the employee works in-office five days per week. After onboarding, the schedule is hybrid: three days in-office (Monday, Tuesday, and Thursday) and two remote days (Wednesday and Friday). Travel to partner meetings may be required as needed.

Requirements

Bachelor’s degree in Marketing, Communications, Business, or a related field, or equivalent professional experience.
2–4+ years of experience in Account Management, Client Success, Project Management, or another client-facing role.
Experience working with digital marketing campaigns and interpreting campaign performance data.
Strong organization and project management skills, with exceptional attention to detail.
Excellent written, verbal, and presentation communication skills.
Demonstrated ability to build lasting client relationships.
Solutions-oriented mindset and ability to prioritize multiple projects in a fast-paced environment.
Willingness to travel to partner meetings as needed.

Nice To Haves

Experience working within a digital marketing or advertising agency.
Experience supporting higher education or other mission-driven organizations.
Familiarity with Google Ads, Meta, LinkedIn, display advertising, programmatic media, or similar digital marketing channels.
Experience using Google Analytics (GA4) or other analytics platforms.
Understanding of creative development and integrated marketing campaign execution.
Experience presenting campaign results and recommendations to external stakeholders.

Responsibilities

Support Senior Account Managers in day-to-day relationships with strategic higher education partners, maintaining service quality and partner satisfaction.
Support partners through the campaign lifecycle, including discovery, planning, launches, optimization, reporting, and renewal discussions.
Coordinate internal project management for integrated marketing campaigns, including assets, timelines, launch schedules, deliverables, and cross-functional workflows.
Work with Paid Media, Creative, Research & Insights, and Production teams to deliver campaigns on time, within budget, and in alignment with partner goals.
Develop campaign insights, performance summaries, and strategic recommendations for partner meetings, business reviews, and optimization.
Translate campaign data into insights and benchmarks that demonstrate performance, identify opportunities, and support partner reporting.
Monitor campaign progress, identify risks or roadblocks, and coordinate solutions to keep projects on track.
Identify opportunities to strengthen partner relationships through additional services, products, or strategic initiatives.
Contribute to proposals, presentations, and onboarding activities supporting business development and new partners.
Stay informed about higher education marketing trends, digital advertising best practices, and emerging technologies.

Benefits

Medical, dental, and vision insurance; dependents and domestic partners are eligible.
20+ days of PTO annually, in addition to paid firm and floating holidays.
Daytime leave for community service and flextime for fitness activities, up to 10 hours per month each.
401(k) retirement savings plan with an annual discretionary company matching contribution.
Health savings account, healthcare and dependent care flexible spending accounts, and pre-tax commuter plans.
Employee assistance program with counseling services and resources for employees and immediate family.
Wellness programs, including gym discounts, healthy-living incentives, and family access to an app for sleep, meditation, and relaxation.
Fertility treatment coverage and adoption or surrogacy assistance.
Paid parental leave with a phase-back-to-work program for birthing and non-birthing parents.
Milk shipping service for nursing employees during business travel.
Discounted pet health insurance for dogs and cats.
Company-provided life, AD&D, and disability insurance.
Financial wellness resources and membership in an employee discount program.
Access to employee resource groups, merit-based advancement, and professional growth opportunities.
Discretionary bonus or incentive compensation.