Account Manager

Shape Corporation • Trenton, OH

7d

About The Position

Help develop and implement business development strategies, plans, and programs for existing and new regional markets. Execute and, as needed, coach others in business development and account management activities that optimize growth and profitability for a regional market segment. The role supports customer relationships and commercial strategy, provides technical support, manages account documentation and pricing information, contributes to business planning and product development, and leads cross-functional projects. It also provides direction and coaching to less experienced team members and contributes to recruiting and talent management activities.

Requirements

• At least five years of experience in engineering or sales, preferably in the automotive industry.
• Bachelor’s degree in Business or Engineering.
• Experience with Shape’s manufacturing processes and materials.
• Ability to build trusted relationships at all organizational levels, internally and externally.
• Experience developing sales strategies and processes.
• Proficiency in BPP, MPR, DFM, and VSM analysis.
• Advanced negotiation and stakeholder management skills.
• Advanced problem-solving and continuous improvement skills.
• Advanced proficiency with Microsoft applications and a company ERP.
• Prior experience coaching or mentoring others.
• Ability to travel domestically and internationally up to 20% of the time.

Nice To Haves

• Master’s degree.

Responsibilities

• Help develop detailed regional growth strategies by assessing competitive advantages and disadvantages of product and service offerings.
• Identify and develop new business opportunities in the region and help prepare business cases for them.
• Support customer relationships, particularly in purchasing, design, engineering, and advanced product development.
• Participate in customer LTA negotiations and commercial pricing strategy discussions.
• Provide technical support to customers and help resolve disputes and escalations.
• Maintain quotes, customer price breakdown forms, cost sheets, pricing information, commercial pricing strategies, and other account documentation.
• Maintain customer account information, including cadence charts, organization charts, customer debits and credits, and customer scorecards.
• Present data to customers and respond to their requests professionally, accurately, and promptly.
• Develop innovative solutions for customers and evaluate quoted prices when specifications change.
• Review and identify discrepancies in labor, raw material, purchased parts, and purchased operations costs.
• Conduct tool invoicing and maintain quote records for all projects.
• Lead cross-functional development projects.
• Support business unit strategic planning, sales forecasting, and budgeting.
• Contribute to new service assessments, marketing research and literature development, competitor and market trend analyses, and cost benchmarking analyses.
• Drive cost optimization actions to maximize profitability.
• Review Plex inputs and outputs with the account financial manager.
• Complete NPV/IRR analyses and advanced product development inputs; leverage EC management to improve IRR and margins.
• Support BPP phases and challenge engineering design assumptions.
• Execute VAVE strategy internally and with customers.
• Manage the win/loss database.
• Identify new applications for existing Shape product and process technology.
• Support collaboration with Shape SAP and JV partners.
• Provide direction and coaching to less experienced team members.
• Contribute to recruiting and talent management activities for less experienced team members.
• Identify and train backup personnel for key tasks during absences.
• Perform additional functions as directed by the leader.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level