Account Manager

Flix•New York, NY

7d•$85,000 - $105,000•Hybrid

About The Position

Flix is seeking a motivated and driven Account Manager to lead, manage, and strengthen relationships with bus operator partners, support their long-term success, and identify opportunities for optimization and expansion. The role also sources new partners for Flix and calls for strategic business development experience, complex negotiation skills, and the ability to foster lasting relationships. This is a hybrid role requiring three days per week in Flix’s NYC office. The position covers the US East region and includes travel of up to 20% of the time.

Requirements

Bachelor’s degree in Business, Economics, Communications, or a related field.
3–5 years of experience in an externally facing role such as business development, sales, account management, consulting, or a strategic role.
Ambition, comfort with rapid change, and ability to deal with ambiguity.
Strong analytical, negotiation, and communication skills.
Proficiency in data-driven decision-making and ability to build strong relationships with companies and stakeholders.
Entrepreneurial mindset, self-motivation, and ability to work autonomously to achieve ambitious targets.
Willingness to travel up to 20% of the time.

Responsibilities

Manage and nurture relationships with existing partners, ensuring mutual growth and profitability.
Identify and secure new partnerships with intercity bus operators and other relevant stakeholders to expand Flix’s presence in the US East region.
Conduct market research to identify trends, opportunities, and competitive landscapes, and inform strategic decisions.
Work with Network Planning, Operations, Finance, Marketing, and other internal teams to ensure cohesive strategy execution.
Develop processes and coordinate projects to support fluid interactions between departments and timely results.
Analyze and optimize partner performance using data-driven insights, collaborating with internal teams to adjust network strategy and maximize profitability.
Represent Flix at industry events, conferences, and meetings to enhance brand visibility and credibility.

Benefits

Competitive medical, vision, and dental plans, including Health and Dependent Care FSAs.
401(k) plan with up to 4% company matching contributions.
Flexible time off, subject to business needs and manager approval.
Eight weeks of fully paid parental leave.
Company-paid basic life insurance equal to the employee’s annual salary.
Lifestyle Spending Account of up to $600 per year for eligible services.
Tuition support of up to $5,250 per year after 12 months of continuous service.
Free, confidential 24/7 Employee Assistance Program, including up to five free counseling sessions per year.
Complimentary travel on FlixBus and Greyhound for the employee, family, and friends.
Depending on the role, work from another location for up to 60 days per year.