Account Manager - Charleston SC

Upstream Rehabilitation • Charleston, SC

1d • Hybrid

About The Position

BenchMark Physical Therapy, a Brand Partner of Upstream Rehabilitation, is seeking an Account Manager to cover the Charleston, South Carolina metro area. The role focuses on developing strategic partnerships, driving business growth, expanding the referral network, increasing market share, and promoting the company’s brands, clinicians, and outpatient physical therapy services. The market includes referral opportunities with physicians, attorneys, workers’ compensation contacts, community partners, and direct access patients.

The Account Manager develops and follows a regional call strategy, builds relationships with customers and community leaders, and presents company information, services, and outcomes data to existing and potential partners. The role works independently and in collaboration with Clinic Directors, therapy staff, business office staff, and peers. It reports regularly to the Regional VP of Operations and VP of Sales on plans, progress, challenges, goals, strategies, and outcomes. The position also involves identifying publicity opportunities, coordinating community events, and participating in regional meetings as requested.

Travel throughout the assigned region is required up to 70% of the time. The associate is often exposed to road travel and clinical environments, including hospitals, physician offices, and clinics.

Requirements

• Bachelor’s degree or equivalent work experience in the sales field.
• At least 2 years of sales and marketing experience with physicians, medical offices, employers, or a related field.
• Excellent verbal and written communication skills.
• Ability to manage multiple conflicting priorities.
• Experience working in an environment with multiple objectives.
• Confidence and persuasiveness in guiding the sales process.
• Ability to connect well with customer prospects.
• Ability to sell intangible ideas and concepts.
• Flexible, adaptive, engaging, and enthusiastic approach.
• Self-starter who can work independently with limited supervision.
• Resourceful, inventive, thorough, and diligent work style.
• Competitive and determined approach.
• Ability to build business relationships with customers and community leaders.
• Ability to travel up to 70% of the time throughout the assigned region.

Nice To Haves

• Medical or healthcare sales experience.

Responsibilities

• Develop and follow an effective call strategy for the assigned region to increase referral outcomes from existing and potential partners.
• Regularly report the status of the plan, including progress and challenges, to the Regional VP of Operations and VP of Sales.
• Communicate frequently and effectively with the Regional VP and VP of Sales about goals, strategies, and outcomes.
• Build effective relationships with customers and community leaders in the assigned region.
• Work independently and collaboratively with Clinic Directors, therapy staff, business office staff, and peers.
• Present company information, services, and outcomes data to existing and potential partners, using appropriate medical terminology.
• Use reporting and data tools to communicate the quality and clinical excellence of team members and their services.
• Identify publicity opportunities, coordinate community events, and attend and participate in regional meetings as requested.
• Perform other duties as assigned.

Benefits

• Monthly auto stipend or company vehicle.
• 401(k) plan available to all employees, with matching contributions on a discretionary basis.
• Medical, dental, and vision insurance options.
• Paid holidays and three weeks of paid time off.
• Flexible Spending Account and Dependent Care Flexible Spending Account.
• Life insurance and supplemental life insurance for dependents.
• Short- and long-term disability insurance.
• Accidental insurance.
• Annual paid Charity Day.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level