Account Manager - Charleston SC

Benchmark Physical Therapy•Charleston, SC
•Hybrid

About The Position

BenchMark Physical Therapy, a Brand Partner of Upstream Rehabilitation, is seeking an Account Manager to cover the Charleston, South Carolina metro area. The role supports outpatient physical therapy by developing referral partnerships, driving business growth, promoting the company’s brands and clinicians, and expanding market share and community presence. The market includes referral opportunities from physicians, attorneys, workers’ compensation contacts, community partners, and direct-access patients. The Account Manager develops and follows a regional call strategy, builds relationships with customers and community leaders, and presents company information, services, and outcomes data. The position works independently and in collaboration with clinic directors, therapy and business office staff, and peers. It reports regularly to the Regional VP of Operations and VP of Sales. Travel throughout the assigned region may take up to 70% of the time. The work involves road travel and clinical environments, including hospitals, physician offices, and clinics.

Requirements

  • Bachelor’s degree or equivalent work experience in sales.
  • At least 2 years of sales and marketing experience with physicians, medical offices, employers, or a related field.
  • Excellent verbal and written communication skills.
  • Ability to manage multiple conflicting priorities and work in an environment with multiple objectives.
  • Confidence and persuasiveness in guiding the sales process and connecting with customer prospects.
  • Ability to sell intangible ideas and concepts.
  • Flexible, adaptive, engaging, and enthusiastic approach.
  • Self-starter able to work independently with limited supervision.
  • Resourceful, inventive, thorough, and diligent approach.
  • Competitive and determined attitude.
  • Ability to build business relationships with customers and community leaders.
  • Ability to travel throughout the assigned region up to 70% of the time.

Nice To Haves

  • Medical or healthcare sales experience.

Responsibilities

  • Develop and follow an effective call strategy for the assigned region to increase referral outcomes from existing and potential partners.
  • Report regularly to the Regional VP of Operations and VP of Sales on the plan’s status, progress, and challenges.
  • Communicate with the Regional VP and VP of Sales about goals, strategies, and outcomes.
  • Build effective relationships with customers and community leaders in the assigned region.
  • Work independently and collaboratively with Clinic Directors, therapy staff, business office staff, and peers.
  • Present company information, services, and outcomes data to existing and potential partners using appropriate medical terminology.
  • Use reporting and data tools to communicate the quality and clinical excellence of team members and their services.
  • Identify publicity opportunities, coordinate community events, and attend and participate in regional meetings as requested.
  • Perform other duties as assigned.

Benefits

  • Monthly auto stipend or company vehicle.
  • 401(k) plan available to all employees, with matching contributions on a discretionary basis.
  • Medical, dental, and vision insurance options.
  • Paid holidays and 3 weeks of paid time off.
  • Flexible Spending Account and Dependent Care Flexible Spending Account.
  • Life insurance and supplemental life insurance for dependents.
  • Short- and long-term disability insurance.
  • Accidental insurance.
  • Annual paid Charity Day.
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