Account Manager
About The Position
Darwill is a data intelligence and growth execution company that helps businesses identify valuable audiences, activate them across channels, and improve performance using proprietary benchmarking based on matchback data. The company combines data intelligence, multichannel execution, and performance measurement to help businesses—from regional multi-location operators to national franchise systems—drive results locally. This Account Manager role manages marketing campaign execution and client relationships, including campaign setup, workflow coordination, project requirements, production schedules, budgets, reporting, and billing. The position is based in Oakbrook, Illinois, and may require travel to other local Darwill locations.
Requirements
- Bachelor’s degree in Business, Marketing, or a related area, with 1–3 years of experience, or a commensurate combination of education and work experience in the Print, Direct Mail, Direct Marketing, Advertising, or Business Services industry.
- Strong project management, organization, and strategic planning skills.
- Ability to manage projects and programs professionally and with a high level of attention to detail in a fast-paced environment.
- Initiative and ability to work effectively in a team environment with minimal direction.
- Excellent written and oral communication, interpersonal, and client service skills.
- Ability to collaborate, build relationships, cross-train, and back up other team members.
- Problem-solving skills and ability to drive change across multiple organizational levels.
- Strong working knowledge of Microsoft Office Suite, especially Excel for matrix work and reporting.
- Proactively seek opportunities to increase knowledge, skills, and abilities.
- Ability to work independently in a team environment.
Responsibilities
- Transition marketing campaigns from the Sales team and place campaigns accurately and on time in the WingMan system.
- Serve as the day-to-day client contact, focusing on campaign execution, project management, and timely delivery of marketing efforts.
- Execute monthly workflows, including data files, client mail plans, and reporting.
- Monitor and assess scope changes and their impact on project production schedules and budgets, and communicate project status to interdepartmental teams.
- Develop, define, scope, and document project requirements.
- Implement project and program services internally and with clients.
- Prepare final billing by gathering information from internal functions.
- Work with Sales to identify new opportunities and implement strategies that increase demand for company products and services, sales revenue, and profitability.
- Work collaboratively and provide backup for other team members as needed.
- Travel to other local Darwill locations as required.
Benefits
- 401(k) and Roth retirement plan with a company match.
- Medical insurance plan options.
- Dental insurance.
- Vision insurance.
- Paid time off (PTO).
- Health Savings Account (HSA).
- Flexible Spending Accounts (FSA) for healthcare and dependent care expenses.
- Company-paid $50,000 life insurance policy, with the option to purchase additional coverage.
- Company-paid short-term and long-term disability insurance.
- Voluntary Hospital Indemnity and Accident Insurance.
- Health club reimbursement of $30 per month when attending at least 10 times per month.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
