Account Manager- SMB Business Sales

Verizon•Alpharetta, GA

About The Position

The Account Manager drives sales, increases service revenue, and manages relationships for Verizon accounts in the 1–19 employee segment. The role involves prospecting for new business as well as retaining and growing existing accounts. The Account Manager consults with customers to understand their business challenges, recommends tailored technology solutions, and helps customers achieve business value while growing Verizon revenue. The role sells integrated solutions that may include Cloud, Security, ISP, VoIP, and Google platforms. It uses Verizon’s Velocity Selling methodology, AI, and advanced CRM tools to support efficient selling and customer engagement. This is a mobile role, primarily based at customer or field locations, with occasional visits to a Verizon location for training and meetings. Travel within the assigned sales territory may be up to approximately 50%. Scheduled hours are 40 per week. Compensation is commission-based, with base pay and target individual-based commission described in the posting; compensation varies by geography, performance, and experience, and the commission program offers uncapped earning potential.

Requirements

  • Bachelor’s degree or three or more years of work experience.
  • Three or more years of relevant work experience.
  • Willingness to work in a mobile model and travel within the assigned geographic sales territory; expected travel may be up to approximately 50% of the time.
  • Valid driver’s license.

Nice To Haves

  • Associate’s or bachelor’s degree, or related certifications or college courses.
  • Two or more years of business-to-business or outside sales experience, including business acquisition and prospecting or cold-calling.
  • Technology sales and educational experience, such as SaaS sales, CRM, Salesforce or other client management tools, and social media.
  • Strong presentation skills in face-to-face and virtual environments.
  • Experience building and maintaining strong business relationships with all levels of client organizations.
  • Ability to work in a fast-paced, self-directed, entrepreneurial environment.
  • Ability to manage time and prioritize tasks to accomplish goals.
  • Ability to implement feedback and tailor approaches for success.

Responsibilities

  • Develop and qualify leads within the assigned territory through cold-calling, partner-selling, lead-generation campaigns, and social selling.
  • Acquire new business and generate incremental revenue to meet sales targets.
  • Retain, manage, and grow the existing customer base.
  • Educate customers about business solutions and present tailored recommendations.
  • Build relationships with key decision makers.
  • Create and present multi-product solution opportunities.
  • Sell integrated software and technology solutions, including Cloud, Security, ISP, VoIP, and Google platforms.
  • Track and report sales progress using sales force automation tools.
  • Drive sales, increase service revenue, and manage relationships for accounts in the 1–19 employee segment.

Benefits

  • Medical, dental, and vision coverage.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs, which have awarded top performers travel, gifts, and other incentives.
  • Five weeks of paid time off, including vacation, holidays, and personal days, as described in the role-specific benefits section.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Industry certifications through Verizon’s Get Certified program.
  • Discounts of up to 50% on Verizon products and services, including wireless calling plans.
  • Pet insurance and other employee perks.
  • Short- and long-term disability insurance, basic and supplemental life insurance, AD&D insurance, identity theft protection, and group home and auto insurance.
  • Up to eight company-paid holidays per year and up to six personal days per year, as described in the general benefits section.
  • Adoption assistance.
  • Newly hired employees receive up to 15 vacation days per year, increasing with additional service.
  • Sales incentives and potential premium pay, depending on role.
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