Account Manager

Vesuvius•,

About The Position

Develop sales of company products and support assigned customers within a specific area or region. The Account Manager is responsible for achieving assigned sales budgets, improving profitability through sales margin, and identifying new business opportunities. The role serves customers in the Southeast, with locations listed as Atlanta, Birmingham, and Augusta, and reports to the Sales Director US.

Requirements

  • Completed high school or a technician course.
  • Post-high-school technical specialization or a minimum two-year associate degree.
  • Ability to negotiate.
  • Good communication and teamwork skills.
  • Initiative and contribution to problem solving.
  • Flexibility and quick responsiveness.
  • Analytical thinking and planning ability.
  • Ability to cope with pressure and tight deadlines.
  • Integrity and respect.
  • Sociability and good interaction with people.
  • Listening attitude.
  • Persuasion.
  • Creativity.

Nice To Haves

  • Steel industry experience preferred.

Responsibilities

  • Carry out sales in line with assigned budget targets by product and customer.
  • Visit current and prospective customers and prepare customer visit reports.
  • Lead commercial negotiations with clients to conclude sales agreements.
  • Conduct trials and obtain customer approval for new products.
  • Assess product performance at client sites and in applications, focusing on quality and productivity.
  • Identify commercial opportunities involving new businesses, customers, or products.
  • Expand sales by presenting new products and services to current and prospective customers.
  • Respond to product-related issues onsite at customer locations and troubleshoot problems.
  • Support new product development and adjustments with the US Technical Sales Coordinator, in line with customer processes and needs.
  • Provide customer training and qualification.
  • Prepare the annual sales forecast and monthly updates.
  • Plan, organize, and control the sales process within the customer portfolio.
  • Coordinate with Customer Service to ensure agreed delivery dates.
  • Continuously evaluate competitors’ products, applications, prices, and policies.
  • Participate in internal and client business meetings.
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