Account Manager, Skilled Trades

TrueBlue • Charlotte, NC

2d • Remote

About The Position

The Account Manager, Skilled Trades manages and cultivates relationships with contractors and subcontractors, primarily through outside sales, with some inside sales activity. The role identifies prospective customer leads, conducts cold calls, secures appointments, and manages the sales funnel through close. The position is based in Charlotte or Raleigh, North Carolina, and involves working in a remote office environment while spending at least 75% of the time customer-facing.

Requirements

• At least 2 years of direct, outside sales, or B2B experience.
• Demonstrated business acumen, including financial performance and the ability to develop and maintain customer relationships.
• Excellent written and verbal communication skills, including the ability to persuade, present, negotiate, follow up, and close.
• Advanced problem-solving skills, including the ability to define problems, collect data, establish facts, draw valid conclusions, and make decisions.
• Self-motivation and goal orientation, with tenacity, identified sales strategies, and the ability to work independently without day-to-day direction.
• Ability to manage multiple complex projects independently and meet deadlines under pressure.
• Ability to interact effectively and build relationships with a diverse employee population and clients.
• High school diploma, GED, or equivalent.
• Work authorization in the United States on a full-time basis without a need for employer sponsorship now or in the future.

Nice To Haves

• Construction and/or staffing sales experience.
• Strong knowledge of the construction industry.
• Experience building sales territories rather than inheriting established markets.
• Bilingual language skills.

Responsibilities

• Prospect and generate leads.
• Meet or exceed revenue, gross margin percentage, and gross margin dollar targets.
• Develop proposals and set pricing according to pricing guidelines, escalating exceptions.
• Manage the sales process and pipeline using Salesforce.
• Collaborate with recruiters, safety, service, and other stakeholders to ensure customer satisfaction.
• Share leads and promote customer growth in collaboration with the general labor business and other TrueBlue brands.
• Ensure safety processes and procedures are observed.
• Build strong customer relationships by spending at least 75% of work time customer-facing.
• Obtain detailed and accurate job descriptions in accordance with standard operating procedures.
• Manage participation in industry and strategic community organizations.
• Manage aging within terms.
• Interact internally and externally with managers and above at the department level.

Benefits

• Six paid holidays and one paid floating holiday.
• Up to 20 days of paid time off per year.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Company-matching 401(k).
• Employee Stock Purchase Program.
• Eligibility for incentive pay, subject to plan terms.
• Other programs and perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED