Account Manager

Shape Corp. • Trenton, OH

7d

About The Position

The Account Manager helps develop and implement business development strategies, plans, and programs for existing and new regional markets. The role executes and, as needed, coaches others in business development and account management activities to optimize growth and profitability for a regional market segment.

The position supports customer relationships and commercial activities, contributes to regional growth and strategic planning, and leads cross-functional development projects. It also supports cost optimization, product and service development, customer issue resolution, and coaching and development of less experienced team members. Domestic and international travel of up to 20 percent is required.

Requirements

• At least five years of experience in engineering or sales, preferably in the automotive industry.
• Bachelor's degree in Business or Engineering.
• Previous experience with Shape's manufacturing processes and materials.
• Ability to build trusted relationships at all organizational levels, internally and externally.
• Experience developing sales strategy and processes.
• Proficiency in BPP, MPR, DFM, and VSM analysis.
• Advanced negotiation and stakeholder management skills.
• Advanced problem-solving and continuous improvement skills.
• Advanced proficiency in Microsoft applications and a company ERP.
• Ability to travel domestically and internationally up to 20 percent of the time.

Nice To Haves

• Master's degree preferred.
• Prior experience coaching or mentoring others.

Responsibilities

• Assist in developing detailed regional growth strategies by assessing competitive advantages and disadvantages of product and service offerings.
• Contribute to identifying and developing new regional business opportunities and help prepare business cases.
• Support key customer relationships, particularly with purchasing, design, engineering, and advanced product development stakeholders.
• Participate in customer LTA negotiations and commercial pricing strategy discussions.
• Provide technical customer support and help resolve disputes and escalations.
• Maintain quotes, customer price breakdown forms, cost sheets, price information, commercial pricing strategies, and other relevant documentation.
• Maintain customer account information, including cadence charts, organization charts, customer debits and credits, and customer scorecards.
• Present data to customers and respond to their requests professionally, accurately, and promptly.
• Develop innovative solutions for customers and evaluate quoted prices when specifications change.
• Review and identify cost discrepancies involving labor, raw materials, purchased parts, and purchased operations.
• Conduct tool invoicing and maintain quote records for all projects.
• Lead cross-functional development projects.
• Support business unit strategic planning, sales forecasting, and budgeting.
• Contribute to new service assessments, marketing research, and literature development, including competitor, market trend, and cost benchmarking analyses.
• Drive cost optimization actions to maximize profitability.
• Review Plex inputs and outputs with the account financial manager.
• Complete NPV/IRR analyses and advanced product development inputs; leverage EC management to improve IRR and margins.
• Support BPP phases and challenge engineering design assumptions.
• Execute VAVE strategy internally and with customers.
• Manage the win/loss database.
• Identify new applications for existing Shape product and process technology.
• Support collaboration with Shape SAP and JV partners.
• Provide direction and coaching to less experienced team members.
• Contribute to recruiting and talent management activities for less experienced team members.
• Identify and train backup team members to manage key tasks during absences.
• Perform additional functions as directed by the leader.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level