Account Manager - National & Franchise Accounts

SpeedPro Windy City•Downers Grove, IL

21h•Onsite

About The Position

SpeedPro Windy City is hiring an Account Manager to grow and manage multi-location relationships with franchise systems, national brands with Chicago-area locations, property groups, and agencies. The role focuses on program accounts, coordinating graphics packages across multiple sites while maintaining brand standards, schedules, purchase orders, and site documentation. The Account Manager will service existing accounts, but success is measured by building and growing the book of business. Print experience is not required; the company will teach its materials, methods, and pricing. The position combines business development, program management, and client relationship ownership. The Account Manager will manage rollouts from scoping and quoting through site surveys, specifications, proofs, production schedules, installation windows, and close-out. They will also coordinate with the office manager and production team, maintain visibility into each program’s status, and handle required account paperwork. The role is based in Downers Grove, with flexibility for client visits and local travel to client sites and installations. This is not a design role or a phone-bank sales job. It is relationship and program work involving a technical product, suited to someone who wants to build a renewing book of accounts. SpeedPro Windy City is an equal opportunity employer. The studio describes its work environment as fast-paced, hands-on, and varied, with opportunities to work in the field, solve problems, meet clients, and create custom solutions.

Requirements

At least three years of business-to-business account management, inside or outside sales, or client program management experience, with responsibility for revenue growth.
Experience with multi-location, franchise, or program accounts in any industry.
Comfort with specifications, dimensions, and production files, and an interest in learning how products are made.
Strong organization and the ability to manage many concurrent orders across multiple sites using a documented system.
Clear, direct written communication; program accounts rely on email and documentation.
Valid driver’s license.
Based in Downers Grove, with flexibility for client visits.
Ability and willingness to travel locally to client sites and installations.

Nice To Haves

Experience in sign, print, graphics, trade show, or point-of-purchase industries.
Experience selling to or working inside a franchise system.
Agency-side production or account experience.
Experience with CRM or order management systems; the company uses CoreBridge.
Familiarity with permits, certificates of insurance, and vendor compliance portals.

Responsibilities

Grow existing national and franchise accounts by expanding locations, product lines, and agreement lengths.
Prospect and secure new program accounts, including franchisors, multi-location operators, brand and facilities managers, and agencies.
Build relationships that help get SpeedPro specified in brand standards so future locations use the company by default.
Scope, quote, and manage multi-site rollouts, including site surveys, specifications, proofs, production schedules, installation windows, and close-out.
Manage program account paperwork, including vendor onboarding portals, purchase orders, certificates of insurance, W-9s, net terms, and permits.
Coordinate with the office manager and production team to ensure program work flows through the shop without disrupting local orders.
Track the status of all open programs, including approvals, production, installation, and invoicing.
Serve as the trusted single point of contact for assigned accounts.
Run quarterly reviews with top accounts and anticipate their rollout calendars.
Resolve issues quickly and in writing.