Account Manager- SMB Business Sales

Verizon•Alpharetta, GA

About The Position

The Account Manager drives sales, increases service revenue, and manages customer relationships in Verizon’s 1–19 employee small-business segment. The role involves prospecting for new business and growing existing accounts by understanding customers’ business challenges and recommending tailored technology solutions that support their needs and deliver value. The position uses Verizon’s Velocity Selling methodology, AI, and advanced CRM tools to improve productivity and customer engagement. It is a mobile role based primarily at customer or field locations, with occasional visits to a Verizon location for training and meetings. Travel within the assigned sales territory may be up to approximately 50% of the time. The schedule is 40 hours per week. Compensation includes base pay and target individual-based commission, with the opportunity to earn additional commission and sales incentives; compensation varies by geography, performance, skills, and experience.

Requirements

  • Bachelor’s degree or at least three years of work experience.
  • At least three years of relevant work experience.
  • Willingness to work in a mobile model and travel within the assigned geographic sales territory; expected travel may be up to approximately 50% of the time.
  • Valid driver’s license.

Nice To Haves

  • Associate’s or bachelor’s degree, or related certifications or college courses.
  • At least two years of business-to-business or outside sales experience, including business acquisition, prospecting, or cold calling.
  • Technology sales experience and familiarity with SaaS sales, CRM, Salesforce, other client management tools, or social media.
  • Strong presentation skills in face-to-face and virtual settings.
  • Experience building and maintaining strong business relationships with all levels of client organizations.
  • Ability to work in a fast-paced, self-directed, entrepreneurial environment.
  • Ability to manage time and prioritize tasks to accomplish goals.
  • Ability to implement feedback and tailor one’s approach for success.

Responsibilities

  • Develop and qualify leads within the assigned territory through cold calling, partner selling, lead-generation campaigns, and social selling.
  • Acquire new business and incremental revenue to meet sales targets.
  • Retain, manage, and grow the existing customer base.
  • Educate customers about Verizon business solutions and present tailored recommendations.
  • Build relationships with key decision makers and maintain customer relationships.
  • Create and present multi-product solution opportunities.
  • Sell integrated software and technology solutions, including Cloud, Security, ISP, VoIP, and Google platforms.
  • Track and report progress using sales force automation tools.
  • Drive sales and increase service revenue for accounts in the 1–19 employee segment.

Benefits

  • Medical, dental, and vision coverage.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
  • Five weeks of paid time off, including vacation, holidays, and personal days; newly hired employees receive up to 15 vacation days per year, with accrual increasing with service.
  • Up to eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Industry certifications through Verizon’s Get Certified program.
  • Discounts of up to 50% on Verizon products and services, including wireless plans and accessories.
  • Pet insurance and other employee perks.
  • Short- and long-term disability insurance, basic and supplemental life insurance, AD&D insurance, identity theft protection, and group home and auto insurance.
  • Up to eight company-paid holidays and up to six personal days per year.
  • Adoption assistance.
  • Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.
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