Account Manager- SMB Business Sales

Verizon•Macon, GA
•Onsite

About The Position

Verizon is hiring an Account Manager for SMB Business Sales, serving businesses in the 1–19 employee segment. The role focuses on winning new business and growing, managing, and retaining existing customer accounts. The Account Manager consults with customers to understand business challenges and recommends tailored technology solutions that improve business outcomes and generate revenue. The position uses Verizon’s Velocity Selling methodology, AI and CRM tools, and a range of prospecting and sales approaches. Solutions include integrated software and services such as Cloud, Security, ISP, VoIP, and Google platforms. This is a mobile role primarily based at customer or field locations, with occasional visits to a Verizon location for training and meetings. Travel within the assigned sales territory may be up to approximately 50% of the time. Scheduled weekly hours are 40. Compensation includes base pay and target individual-based commission, with unlimited commission opportunity described. Pay varies by geography, performance, experience, and job-related skills. Verizon also offers benefits and career development resources, including health coverage, retirement matching, paid time off, parental leave, tuition assistance, certifications, employee discounts, and sales recognition programs.

Requirements

  • Bachelor’s degree or three or more years of work experience.
  • Three or more years of relevant work experience.
  • Willingness to work in a mobile working model and travel within the assigned geographic sales territory; expected travel may be up to approximately 50% of the time.
  • Valid driver’s license.

Nice To Haves

  • Associate’s or bachelor’s degree, or related certifications or college courses.
  • Two or more years of business-to-business or outside sales experience, including business acquisition and prospecting or cold calling.
  • Technology sales experience and educational experience with SaaS sales, CRM, Salesforce or other client management tools, and social media.
  • Strong presentation skills in face-to-face and virtual environments.
  • Experience building and maintaining strong business relationships with all levels of client organizations.
  • Ability to work in a fast-paced, self-directed, entrepreneurial environment.
  • Ability to manage time and prioritize tasks to accomplish goals.
  • Ability to implement feedback and tailor an approach for success.

Responsibilities

  • Develop and qualify leads within the assigned territory through cold calling, partner selling, lead-generation campaigns, and social selling.
  • Acquire new business and incremental revenue to meet sales targets.
  • Retain, manage, and grow the existing customer base.
  • Consult with customers to identify business challenges and recommend tailored solutions.
  • Educate and engage customers on business technology solutions.
  • Build relationships with key decision makers.
  • Present and create multi-product solution opportunities.
  • Sell integrated software solutions and services, including Cloud, Security, ISP, VoIP, and Google platforms.
  • Track and report sales progress using sales force automation tools.
  • Drive sales, increase service revenue, and manage relationships for accounts in the 1–19 employee segment.

Benefits

  • Medical, dental, and vision coverage.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
  • Paid time off, including five weeks described as vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Industry certifications through Verizon’s Get Certified program.
  • Sales recognition programs and incentives, which have included all-inclusive domestic and international travel, gifts, and other awards.
  • Discounts of up to 50% on Verizon products and services, including wireless plans and accessories.
  • Pet insurance and other employee perks.
  • Short- and long-term disability, basic and supplemental life insurance, AD&D insurance, identity theft protection, and group home and auto insurance.
  • Up to eight company-paid holidays and up to six personal days per year.
  • Adoption assistance.
  • Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
  • Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
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