Account Manager 1, Enterprise Direct Sales

Comcast • Atlanta, GA

3d

About The Position

Responsible for strategic account management and financial sales leadership for an assigned portfolio of existing mid-market customers. Develops and manages account strategies for named customers, identifies incremental revenue opportunities, and retains embedded services. Manages customer relationships and satisfaction while delivering annual revenue and retention objectives. The role includes selling Comcast Business Class services and managing accounts across Enterprise and mid-market segments.

Requirements

• 5–7 years of relevant work experience.
• Skills in direct selling, relationship management, and sales.
• Bachelor's degree preferred; Comcast may also consider a combination of coursework and experience or extensive related professional experience.
• Ability to work nights and weekends, variable schedules, and overtime as necessary.

Nice To Haves

• Bachelor's degree.

Responsibilities

• Meet or exceed monthly sales quotas by identifying and closing incremental sales and revenue opportunities.
• Renew customer contracts to protect and grow existing revenue streams.
• Maintain regular account contact and ensure Comcast Business Services are appropriately positioned with assigned accounts.
• Propose and deliver solutions for customer needs, including Advanced Voice, Metro Ethernet, and other Business Class products as appropriate.
• Maintain customer satisfaction and serve as the primary escalation point for customer issues.
• Manage the cultivation, execution, and delivery of sales and services to local and regional Enterprise and mid-market accounts.
• Collaborate with Sales, Finance, and Operations leadership to create account plans and strategies that optimize sales and retention opportunities.
• Position and sell Comcast Business Class services to personnel at multiple organizational levels, including C-level and executive personnel.
• Manage existing revenue, sales opportunities, quotas, funnels, and forecasts in line with regional, divisional, and corporate goals.
• Exercise independent judgment and discretion in matters of significance.
• Maintain regular, consistent, and punctual attendance; work nights, weekends, variable schedules, and overtime as necessary.
• Understand and apply Comcast's Operating Principles; prioritize customer experience, learn and advocate for products and digital tools, collaborate as a team, participate in the Net Promoter System, drive results and growth, support inclusion, and act responsibly toward colleagues, customers, investors, and communities.
• Perform other duties and responsibilities as assigned.

Benefits

• Comcast offers a range of benefits and support options intended to address physical, financial, and emotional well-being; details are available in the benefits summary on its careers site.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level