Account Executive 3, Enterprise Direct Sales

Comcast Resume • Atlanta, GA

6d

About The Position

Responsible for selling Comcast Commercial Internet, Video, and Voice services to mid-size and large businesses. Works as part of a team to drive sales through prospecting and relationship cultivation with institutions in designated territories. Designs and delivers live sales presentations, develops relationships with businesses and the community, and positions the Comcast brand as part of the sales strategy. The role requires in-depth discipline knowledge and skills, independent prioritization of work, and serving as a resource for less experienced colleagues.

The Account Executive develops and manages a sales territory, generates new business, retains customers, and meets or exceeds financial and unit targets. The position involves regular out-of-office customer meetings, maintaining sales records and reports, and working with internal teams to meet customer expectations. The role requires knowledge of business networking and telecommunications technologies, as well as consistent attendance and flexibility to work nights, weekends, variable schedules, and overtime as necessary.

Requirements

• 5–7 years of relevant work experience.
• Knowledge of customer service, direct selling, and sales.
• Some knowledge of Network Design and MAN technologies and designs, including DSx, OC-x, WDM, and Ethernet.
• Knowledge of Internet technologies, functionality, and services; voice network technologies including VoIP; and data networking technologies, functionality, and services including LAN, MAN, WAN, and VPN.
• Knowledge of networking protocols, particularly Layers 1, 2, and 3; customer premise equipment for voice and data; business continuity and disaster recovery concepts; and E-rate contracting processes and procedures.
• Excellent verbal and written communication, presentation, persuasion, and negotiation skills.
• Ability to attend customer meetings outside the office and work nights, weekends, variable schedules, and overtime as necessary.
• Bachelor's degree preferred; applicants with a combination of coursework and experience or extensive related professional experience may also be considered.

Nice To Haves

• Bachelor's degree.
• Coursework and experience in lieu of the stated degree, or extensive related professional experience.

Responsibilities

• Create and deliver face-to-face sales presentations demonstrating knowledge of current Comcast products and services.
• Sell Comcast Business Services with the goal of exceeding departmental financial and unit targets.
• Stay informed about competitors and emerging technologies to position Comcast Business Services effectively.
• Develop the sales territory by cultivating local partnerships and organizational affiliations.
• Generate leads with targeted businesses through cold calling, canvassing, referrals, and partner relationships.
• Promote and position the Comcast brand within the assigned territory.
• Retain customers by delivering a superior customer experience and building customer relationships.
• Work with internal teams to support operational efficiency and service levels that meet or exceed customer expectations.
• Maintain accurate sales records and prepare sales and activity reports as required.
• Attend regular out-of-office meetings with customers and use strong verbal and written communication, presentation, persuasion, and negotiation skills.
• Exercise independent judgment and discretion in significant matters.
• Maintain regular, consistent, and punctual attendance; work nights, weekends, variable schedules, and overtime as necessary.
• Perform other duties and responsibilities as assigned.
• Follow Comcast's Operating Principles, put customers first, learn and advocate for Comcast technology and services, collaborate as a team, participate in the Net Promoter System, drive results and growth, support inclusion, and act responsibly toward colleagues, customers, investors, and communities.

Benefits

• The company provides an array of benefits options, expert guidance, and always-on tools intended to support employees physically, financially, and emotionally. Further details are available in the benefits summary on the company's careers site.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level