Account Manager- SMB Business Sales

Verizon•Irvine, CA
•$37,000 - $64,000•Onsite

About The Position

The Account Manager serves Verizon’s small and medium business customers in the 1–19 employee segment. The role drives sales, increases service revenue, and manages customer relationships by identifying business challenges and recommending tailored technology solutions. The position combines new-business prospecting with retaining, managing, and growing existing accounts, and uses customer-focused selling to deliver business value and revenue growth. The Account Manager sells integrated solutions that may include Cloud, Security, ISP, VoIP, and Google platforms. This mobile role is primarily based at customer or field locations, with occasional visits to a Verizon location for in-person training and meetings. Travel within the assigned geographic sales territory may be up to approximately 50% of the time. The scheduled workweek is 40 hours. Compensation includes base pay and target individual-based commission, with unlimited commission opportunity described; the stated annual salary range is $37,000 to $64,000, depending on location, skills, and experience.

Requirements

  • Bachelor’s degree or four or more years of work experience.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • At least one year of sales experience.
  • Willingness to work in a mobile working model and travel within the assigned geographic sales territory, with expected travel up to approximately 50% of the time.
  • Valid driver’s license.
  • Ability to explain complex technology in understandable terms and recommend solutions to client problems.

Nice To Haves

  • Associate’s or bachelor’s degree, or related certifications or college courses.
  • Fluency in English and Spanish.
  • At least one year of business-to-business or outside sales experience, including business acquisition and prospecting or cold-calling.
  • Technology sales and educational experience, such as SaaS sales, CRM, Salesforce, other client management tools, or social media.
  • Strong presentation skills in face-to-face and virtual environments.
  • Experience building and maintaining business relationships with all levels of client organizations.
  • Ability to work in a fast-paced, self-directed, entrepreneurial environment.
  • Ability to manage time and prioritize tasks to accomplish goals.
  • Ability to implement feedback and tailor an approach for success.

Responsibilities

  • Develop and qualify leads in the assigned territory through cold-calling, partner-selling, lead-generation campaigns, and social selling.
  • Acquire new business and generate incremental revenue to meet sales targets.
  • Retain, manage, and grow the existing customer base.
  • Educate and engage customers on innovative business solutions.
  • Build relationships with key decision makers.
  • Present and create multi-product solution opportunities.
  • Understand and sell integrated software and technology solutions, including Cloud, Security, ISP, VoIP, and Google platforms.
  • Track and report sales progress using sales force automation tools.
  • Drive sales, increase service revenue, and manage relationships for accounts in the 1–19 employee segment.
  • Consult with customers to identify business challenges and recommend solutions tailored to their needs.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) plan with matching contributions; the posting describes matching up to 6% of eligible participant contributions and also refers to a matched 401(k) savings plan.
  • Paid time off, including vacation, holidays, and personal days; the posting describes five weeks of paid time off and separately notes up to 15 vacation days for newly hired employees, up to 8 company-paid holidays, and up to 6 personal days per year.
  • Paid parental leave, including eight weeks for eligible new parents; the posting notes that, when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
  • Adoption assistance.
  • Tuition assistance.
  • Industry certifications through Verizon’s Get Certified program.
  • Employee discounts on Verizon products and services, including discounts of up to 50%.
  • Pet insurance.
  • Group home and auto insurance.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance.
  • AD&D insurance.
  • Identity theft protection.
  • Sales recognition programs and incentives, including potential travel, gifts, and other awards.
  • Eligible external hires may receive a $2,500 sign-on bonus and new-hire incentives up to $7,500.
  • Commission compensation with unlimited opportunity and potential sales incentives.
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