Account Manager, Mid-Market accounts

Kaseya Careers • Miami, FL

11h

About The Position

Kaseya is seeking an enthusiastic, results-driven account manager to own a portfolio of Mid-Market accounts with strong growth potential. The role focuses on expanding value within existing accounts, identifying new opportunities, strengthening customer relationships, and driving consistent revenue growth through proactive account management. The successful candidate will help customers realize value from Kaseya’s product suite while supporting long-term account growth and retention.

Requirements

• At least 4 years of experience in an account management or relationship-focused sales role.
• Experience in B2B sales managing Mid-Market clients.

Nice To Haves

• Experience working with VARs or channel partners to support growth.
• Proven ability to meet or exceed sales targets.
• Strong commercial mindset and passion for account growth and expansion.
• Highly motivated, coachable, and resilient in a fast-paced environment.
• Excellent communication, organizational, and interpersonal skills.
• Experience using CRM tools; Salesforce preferred.
• Strong analytical and forecasting abilities.

Responsibilities

• Own a portfolio of Mid-Market accounts and proactively identify upsell and cross-sell opportunities across Kaseya’s product suite.
• Re-engage existing customers, particularly those with low engagement, build relationships with key decision-makers, and align solutions with evolving customer needs.
• Develop and execute tailored account plans, including regular outreach, check-ins, and business reviews.
• Monitor product usage and adoption metrics, address gaps, and increase customer engagement to support growth and retention.
• Own and consistently exceed revenue targets by driving expansion within the account base.
• Collaborate with Customer Success, Sales, and other internal teams to deliver a seamless customer experience and maximize account potential.
• Use Salesforce to manage the pipeline, track account activity, and maintain accurate forecasting and reporting.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed