Mid-Market Account Manager
About The Position
This position is an opportunity to join the Hilti, Inc. team. The candidate selected for this position will be a Hilti, Inc. team member. Fieldwire’s Account Management Team is responsible for managing our largest and most strategic relationships. The Account Management Team is a highly consultative group that lives the mantra of “client delight.” Account Managers own both the retention and growth of these accounts, providing consistent white-glove service accentuating Fieldwire’s value proposition of being the world’s most trusted field management solution for construction teams on projects of any scale. We’re looking for a well-rounded strategic operator who can both build strong relationships with Fieldwire’s customers and manage projects with the Construction Success Team to engage with customers at scale.
Requirements
- 2+ years of inside sales experience (quota-carrying and consistently exceeding targets)
- Experience managing projects with input from cross-functional teams
- A knack for working well with a wide range of people (external and internal); a natural relationship builder
- Ability to work in a fast-paced startup environment
- Metrics driven mindset
- Strong presentation skills with the ability to communicate technical product aspects to non-tech savvy and tech savvy customers
- Superior written and verbal skills
- Highly organized and methodical; process-oriented
Nice To Haves
- 1+ year of outside sales experience (a plus)
- Cold-calling experience
- B2B transactional experience
- SaaS environment experience
- Construction/real estate experience
- Experience with Salesforce.com
Responsibilities
- Manage all contract renewals and lead negotiations with our customers
- Retain and increase revenue with a managed book of business
- Perform Business Reviews with strategic clients
- Solve complex customer needs by working with our Construction Success Team
- Expand the book of business by asking for referrals and uncovering new business opportunities
Benefits
- compensation variable bonus which can range up to $39,000
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
