Account Manager Job ID 2026-2128

Internet Brands • Seattle, WA

4d

About The Position

Martindale-Avvo is seeking a driven, self-starting Account Manager to manage, grow, and retain an existing book of business while delivering exceptional client service. Account Managers serve as trusted advisors to law firm clients, helping them maximize the value of their digital marketing investments while driving revenue growth and minimizing churn. The role manages approximately 300–400 accounts and is sales-focused, with a base salary plus commission and opportunity to expand the account list and earnings.

The Account Manager identifies and closes upsell and renewal opportunities, meets revenue and retention targets, handles cancellation inquiries, and provides data-driven marketing recommendations. The role also analyzes performance, maintains client relationships and sales forecasts, and develops expertise in Martindale-Avvo products, online marketing trends, and competitive offerings.

Requirements

• Bachelor’s degree or equivalent work experience.
• At least 2 years of successful B2B sales experience in a solutions-oriented environment.
• Strong consultative selling, negotiation, and closing skills.
• Excellent written and verbal communication and presentation skills.
• Tech-savvy, with experience using Salesforce, Google Workspace, and other business tools.
• Proven ability to build customer loyalty and long-term relationships.
• Exceptional organizational, time-management, and attention-to-detail skills.
• Positive, competitive mindset, strong work ethic, and desire to succeed.

Nice To Haves

• Digital marketing experience.
• Phone sales experience.

Responsibilities

• Manage an assigned book of approximately 300–400 accounts as the primary client contact.
• Identify, pitch, negotiate, and close upsell and renewal opportunities across Martindale-Avvo products and services.
• Meet or exceed monthly revenue, upsell, and churn-reduction targets.
• Proactively handle and save customer cancellation inquiries through consultative problem-solving.
• Onboard and manage new customer accounts as assigned.
• Provide strategic, data-driven marketing recommendations to help clients optimize profiles, advertising, and their overall digital presence.
• Analyze performance metrics, historical trends, and reports to recommend growth opportunities and improve customer outcomes.
• Build and maintain long-term, high-level client relationships rooted in trust and value.
• Maintain high activity levels and accurate sales forecasts using Salesforce and internal tools.
• Develop expertise in Martindale-Avvo products, online marketing trends, and competitive offerings to address objections and position solutions.
• Maintain professionalism and comply with company policies and ethical sales standards.

Benefits

• Base salary starting at $50,000 plus commission.
• Three weeks of paid vacation, sick time, and paid holidays.
• Medical, dental, and vision coverage.
• Life insurance.
• 401(k) with company match.
• Commuter benefits where applicable, including an ORCA card for Seattle employees.
• Voluntary pet, home, and auto insurance.
• Employee recognition programs.
• Casual dress code.
• Dog-friendly Seattle office with free snacks.
• Flexible spending accounts for medical and dependent care.
• Short-term and long-term disability insurance.
• AD&D insurance.
• Employee Assistance Program and well-being coaching services.
• Discounted legal and financial services.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level