Account Manager

trane technologies • Upper Merion Township, PA

6d • $107,223 - $154,700

About The Position

The Light Commercial Unitary (LCU) Equipment Account Manager develops new customer relationships and strengthens the existing customer base to maximize account penetration and retention. The role focuses on Light Commercial Unitary equipment from 3–25 tons, as well as small packaged and split-system heating, cooling, and ventilation equipment for commercial applications. The Account Manager serves as a sales and marketing representative and liaison between customers and the Commercial District Sales Office, building customer relationships across an assigned territory and identifying solutions that meet customer needs.

The position prioritizes customer engagement. When not interacting directly with customers, the employee collaborates with colleagues in the office. Travel to customer job sites is required; visits may involve outdoor work or mechanical/equipment rooms, variable weather, moving mechanical parts, heights, and other location-dependent environmental conditions.

Requirements

• At least 4 years of demonstrated experience, or a bachelor's degree in business, management, sales, or marketing.
• At least 3 years of solution sales experience, with a record of achieving and exceeding sales targets.
• Ability to generate and qualify leads, facilitate customer conversations using business-level insights, establish value, create demand, close new business, and grow existing account relationships.
• Valid in-state driver's license with no major or frequent traffic violations, including DUI, hit and run, license suspension, reckless or careless driving, or multiple smaller infractions or preventable collisions within the previous 3 years.

Responsibilities

• Represent sales and marketing and act as a liaison between customers and the Commercial District Sales Office.
• Evaluate market opportunities and use the account management process to identify key customers.
• Build long-term relationships with contractors and building owners throughout the assigned territory.
• Identify customer problems and opportunities, and recommend Trane products and services that meet customer needs.
• Maintain expert knowledge of the Trane product line to create customer solutions.
• Introduce key customer contacts to other sales teams for specific opportunity development.
• Partner with other account managers when appropriate to provide bundled customer solutions.
• Generate and qualify leads, conduct customer conversations using business-level insights, establish value, create demand, close new business, and grow existing account relationships.

Benefits

• Health insurance and holistic wellness programs with incentives, effective on day one for the employee and family.
• Fertility coverage and adoption/surrogacy assistance.
• Up to 15 vacation days, paid holidays, sick leave, and additional options for volunteer and parental leave.
• 401(k) matching.
• Educational and training opportunities through company programs.
• Tuition assistance and student debt support.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level