Mid. Account Manager_Korean Bilingual

SBT Global, Inc.•Plano, TX

10d•$5,355•Onsite

About The Position

This role provides comprehensive support across business operations by collaborating with cross-functional teams including procurement, accounting, and legal. The Account Manager will create and manage quotations for new and renewal contracts, draft contracts and internal approval requests in alignment with legal and corporate compliance standards, and prepare internal approval requests for server and disk upgrades, decommissions, and intra company contracts. This position serves as the primary point of contact for client communications and support, ensuring high customer satisfaction and timely issue resolution. The Account Manager will prepare and deliver both regular and ad hoc reports tailored to client needs, manage the full contract lifecycle, and monitor and update quotes and billing information related to SCP resources usage via the company Cloud Platform. Additionally, the role involves registering and maintaining customer-side contract and quote information on internal platforms such as RMS and BQMS. Additional responsibilities may be assigned to support overall business objectives.

Requirements

Bachelor’s Degree in Business Administration, or a minimum of 4 years of experience in related field/s.
Proficient in ICT systems, cloud platforms, and digital collaboration tools.
Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint).
Fluent in English.
Cross-cultural communication.
Client relationship management.
Legal documentation.
Attention to detail.
Time management.
Strategic problem-solving.

Nice To Haves

Korean Bilingual

Responsibilities

Provide comprehensive support across business operations by collaborating with cross-functional teams including procurement, accounting, and legal.
Create and manage quotations for new and renewal contract.
Draft contracts and internal approval requests in alignment with legal and corporate compliance standards.
Prepare internal approval requests for server and disk upgrades, decommissions, and intra company contracts.
Serve as the primary point of contract for client communications and support, ensuring high customer satisfaction and timely issue resolution.
Prepare and deliver both regular and ad hoc reports tailored to client needs.
Manage the full contract lifecycle, including initiation, execution, and tracking and renewal.
Monitor and update the quotes and billing information related to SCP resources usage via the company Cloud Platform.
Register and maintain customer-side contract and quote information on internal platforms such as RMS and BQMS.
Perform additional responsibilities as required to support overall business objectives.