Mid. Account Manager_Korean Bilingual

SBT Global • Plano, TX

10d

About The Position

The Account Manager provides comprehensive support across business operations, collaborating with procurement, accounting, and legal teams. The role manages client communications and support, contract administration, quotations, reporting, and billing information related to SCP resource usage through the company Cloud Platform. Korean bilingual ability is preferred.

Requirements

• Bachelor’s degree in Business Administration, or a minimum of 4 years of experience in a related field is desired.
• Proficiency in ICT systems, cloud platforms, and digital collaboration tools.
• Advanced proficiency in Microsoft Office, including Word, Excel, and PowerPoint.
• Fluent in English.
• Strength in cross-cultural communication, client relationship management, legal documentation, attention to detail, time management, and strategic problem-solving.

Nice To Haves

• Korean bilingual ability.

Responsibilities

• Create and manage quotations for new and renewed contracts.
• Draft contracts and internal approval requests in alignment with legal and corporate compliance standards.
• Prepare internal approval requests for server and disk upgrades, decommissions, and intercompany contracts.
• Serve as the primary point of contact for client communications and support, helping ensure customer satisfaction and timely issue resolution.
• Prepare and deliver regular and ad hoc reports tailored to client needs.
• Manage the contract lifecycle, including initiation, execution, tracking, and renewal.
• Monitor and update quotes and billing information related to SCP resource usage through the company Cloud Platform.
• Register and maintain customer-side contract and quote information in internal platforms such as RMS and BQMS.
• Perform additional responsibilities as required to support overall business objectives.

What This Job Offers

• Career Level: Mid Level