Mid. Account Manager_ Bilingual Korean/ English
About The Position
The Account Manager provides comprehensive support across business operations, collaborating with procurement, accounting, and legal teams. The role manages quotations and contracts for new and renewing business, drafts contracts and PUMIs in accordance with legal and corporate compliance standards, and prepares PUMIs for server and disk upgrades, decommissions, and intra-company contracts. The Account Manager serves as the primary point of contact for client communications and support, aiming to maintain high customer satisfaction and resolve issues promptly. The position also delivers client-specific regular and ad hoc reports, manages the contract lifecycle from initiation through execution, tracking, and renewal, and maintains quotes, billing details, and customer contract information on company platforms.
Requirements
- Bachelor’s degree in Business Administration or a minimum of 4 years of experience in a related field is desired.
- Proficiency in ICT systems, cloud platforms, and digital collaboration tools.
- Advanced proficiency in Microsoft Office, including Word, Excel, and PowerPoint.
- Fluency in English and Korean.
- Cross-cultural communication, client relationship management, legal documentation, attention to detail, time management, and strategic problem-solving skills.
Responsibilities
- Collaborate with procurement, accounting, and legal teams to support business operations.
- Create and manage quotations for new and renewal contracts.
- Draft contracts and PUMIs in accordance with legal and corporate compliance standards.
- Prepare PUMIs for server and disk upgrades, decommissions, and intra-company contracts.
- Serve as the primary point of contact for client communications and support, resolving issues in a timely manner.
- Prepare and deliver regular and ad hoc reports tailored to client needs.
- Manage the contract lifecycle, including initiation, execution, tracking, and renewal.
- Monitor and update quotes and billing information related to SCP resource usage via the company Cloud Platform.
- Register and maintain customer-side contract and quote information on internal platforms such as RMS and BQMS.
- Perform additional responsibilities as required to support overall business objectives.
Benefits
- Medical insurance
- Vision insurance
- Dental insurance
- 401(k)
- Paid sick hours
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
