Account Manager - SMB Business Sales

Cellco Partnership•Kenosha, WI
•Onsite

About The Position

Verizon is hiring an Account Manager to drive sales and manage relationships for business accounts in the 1–19 employee segment. The role focuses on acquiring new customers and growing and retaining existing accounts by understanding business challenges and recommending tailored technology solutions that deliver value for customers and increase revenue. The position uses Verizon’s Velocity Selling methodology, AI, CRM tools, and sales force automation tools to support customer engagement, productivity, and sales tracking. This is a mobile role, primarily based at customer or field locations, with occasional visits to a Verizon location for in-person training and meetings. Travel within the assigned geographic sales territory may be up to approximately 50% of the time. The scheduled workweek is 40 hours. Compensation is commission-based and includes base pay and target individual-based commission; earnings vary by geography, performance, and experience. Eligible external hires may receive a $2,500 sign-on bonus and new-hire incentives up to $7,500.

Requirements

  • Bachelor’s degree or four or more years of work experience.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • At least one year of sales experience.
  • Willingness to work in a mobile working model and travel within the assigned geographic sales territory; expected travel may be up to approximately 50% of the time.
  • Valid driver’s license.

Nice To Haves

  • Associate’s or bachelor’s degree, or related certifications or college courses.
  • At least one year of business-to-business or outside sales experience, including business acquisition and prospecting or cold calling.
  • Technology sales and educational experience, such as SaaS sales, CRM, Salesforce, other client management tools, or social media.
  • Strong presentation skills in face-to-face and virtual environments.
  • Experience building and maintaining strong business relationships with all levels of client organizations.
  • Ability to work in a fast-paced, self-directed, entrepreneurial environment.
  • Ability to manage time and prioritize tasks to accomplish goals.
  • Ability to implement feedback and tailor an approach for success.

Responsibilities

  • Develop and qualify leads within the assigned territory through cold-calling, partner-selling, lead-generation campaigns, and social selling.
  • Acquire new business and incremental revenue to meet sales targets.
  • Retain, manage, and grow the existing customer base.
  • Educate customers about business solutions and create interest in innovative technology offerings.
  • Build relationships with key decision makers.
  • Present and create multi-product solution opportunities.
  • Understand and sell integrated software solutions, including Cloud, Security, ISP, VoIP, and Google platforms.
  • Track and report sales progress using sales force automation tools.
  • Drive sales, increase service revenue, and manage account relationships in the 1–19 employee segment.
  • Use Verizon’s Velocity Selling methodology, AI, and advanced CRM tools to engage clients and support sales work.

Benefits

  • Medical, dental, and vision insurance.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs with incentives, which have included travel, gifts, and other awards.
  • Five weeks of paid time off, including vacation, holidays, and personal days, as stated in the role description.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this benefit may provide up to 16 weeks of paid time off for the birthing parent.
  • Industry certifications through Verizon’s Get Certified program.
  • Discounts of up to 50% on Verizon products and services.
  • Pet insurance and other employee perks.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance and AD&D insurance.
  • Identity theft protection and group home and auto insurance.
  • Up to 8 company-paid holidays per year and up to 6 personal days per year.
  • Adoption assistance and tuition assistance.
  • Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
  • Potential sign-on bonus of $2,500 and new-hire incentives up to $7,500 for eligible external hires.
  • Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.
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