Account Manager (Mid Market)

Storable
•Remote

About The Position

Storable is seeking a commercially minded Account Manager (Farmer) to grow Monthly Recurring Revenue (MRR) within an assigned book of existing Mid-Market or SMB customers. The role converts usage trends, facility growth, and product whitespace into expansion bookings. The Account Manager partners closely with the Customer Success Manager (CSM), who owns product adoption and the mechanical execution of renewals; the Account Manager leads commercial terms when a renewal requires restructuring. The position develops account plans, executes expansion plays, identifies and closes opportunities, owns pricing and contract processes for expansions, and maintains accurate pipeline and forecast visibility in Salesforce. Storable is a fully distributed company and employs individuals residing in all U.S. states except Alaska, Hawaii, and New Hampshire. Applicants must be authorized to work in the United States on a full-time basis.

Requirements

  • At least 5 years of Account Management, Customer Success, or closing Sales experience in B2B SaaS, primarily focused on upselling and cross-selling existing accounts.
  • Demonstrated ability to navigate account whitespace and run data-driven expansion plays.
  • Strong commercial negotiation skills, particularly with add-ons, co-terms, and contract restructuring.
  • Collaborative mindset and a history of partnering successfully with Customer Success teams to drive account growth.
  • Strong pipeline management and forecasting skills using Salesforce.
  • Currently authorized to work in the United States on a full-time basis.

Nice To Haves

  • Experience in self-storage, property management, or broader real estate technology sectors.
  • Familiarity with integrated payments, marketplace solutions, or embedded insurance portfolios.
  • Training in formal sales methodologies such as Challenger, Command of the Message, or Sandler.

Responsibilities

  • Build account plans for priority accounts using account scores and whitespace analysis by revenue line.
  • Run defined expansion plays, including facility adds, Easy-to-Edge upgrades, and Marketplace opt-ins.
  • Identify expansion opportunities, including signals surfaced by the CSM, and convert them into bookings.
  • Own pricing, proposal, and contract processes for expansion opportunities.
  • Lead commercial terms when a renewal requires restructuring.
  • Maintain an accurate expansion pipeline and forecast in Salesforce and provide visibility into segment performance.
  • Own the identification and closure of expansion opportunities.
  • Collaborate with cross-functional teams through collaboration and team-selling to identify and accelerate sales cycles.

Benefits

  • Generous health coverage for employees and their families.
  • Fully paid short- and long-term disability coverage.
  • Life insurance equal to two times base salary.
  • 401(k) match after 60 days, 100% vested after 1 year.
  • Employer contribution to an HSA and an HRA to help offset the deductible.
  • Flexible vacation with a “take what you need” policy.
  • Company rewards and recognition redeemable for personalized gifts and experiences.
  • 8 hours of Volunteer Time Off each year and opportunities to participate in offsite volunteer and community service events.
  • 8 hours of Rest, Relax, Recharge time for mental health.
  • Mental well-being resources for employees and dependents, including counseling, stress management programs, and mindfulness workshops.
  • Fully paid parental leave: 12 weeks for primary caregivers and 6 weeks for secondary caregivers.
  • Pet-related leave, including Paw’ternity Leave and Pet Bereavement.
  • Four weeks of fully paid caregiver leave to care for aging dependents or family members, if needed.
  • $50 monthly home data stipend and a $250 home office sign-on bonus.
  • Fertility care support options.
  • Access to financial experts.
  • Direct Student Loan Payment Program, subject to qualifications and eligibility rules.
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