Account Manager- SMB Business Sales

Verizon • Boston, MA

13d

About The Position

Verizon is hiring an Account Manager to drive sales and manage customer relationships in the small-business segment, serving accounts with 1–19 employees. The role develops new business while retaining and growing existing accounts, consults with customers to understand business challenges, and recommends tailored technology solutions that improve customers’ businesses and generate revenue. Solutions include integrated software and services such as Cloud, Security, ISP, VoIP, and Google platforms. The position uses Verizon’s Velocity Selling methodology, AI, and advanced CRM tools to support sales productivity and customer engagement. This is a mobile role primarily conducted at customer or field locations, with occasional visits to a Verizon location for in-person training and meetings. Travel within the assigned sales territory may be up to approximately 50% of the time. The scheduled workweek is 40 hours. Compensation is commission-based, with an annual salary range of $37,000–$64,000 for the listed locations, varying by location, performance, skills, and experience. Eligible external hires may receive a $2,500 sign-on bonus and new-hire incentives up to $7,500.

Requirements

• Bachelor’s degree or four or more years of work experience.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• At least one year of sales experience.
• Willingness to work in a mobile model and travel within the assigned geographic sales territory; expected travel may be up to approximately 50%.
• Valid driver’s license.

Nice To Haves

• Associate’s or bachelor’s degree, or related certifications or college courses.
• At least one year of business-to-business or outside sales experience, including business acquisition and prospecting or cold calling.
• Technology sales and educational experience, such as SaaS sales, CRM, Salesforce, other client-management tools, or social media.
• Strong presentation skills in face-to-face and virtual environments.
• Experience building and maintaining strong business relationships with all levels of client organizations.
• Ability to work in a fast-paced, self-directed, entrepreneurial environment.
• Ability to manage time and prioritize tasks to accomplish goals.
• Ability to implement feedback and tailor an approach for success.

Responsibilities

• Develop and qualify leads within the assigned territory through cold calling, partner selling, lead-generation campaigns, and social selling.
• Acquire new business and incremental revenue to meet sales targets.
• Retain, manage, and grow the existing customer base.
• Consult with customers to identify business challenges and recommend tailored solutions.
• Educate customers about business solutions and build enthusiasm for them.
• Build relationships with key decision makers.
• Present and create multi-product solution opportunities.
• Sell integrated software solutions, including Cloud, Security, ISP, VoIP, and Google platforms.
• Track and report sales progress using sales force automation tools.
• Drive sales, increase service revenue, and manage relationships for accounts in the 1–19 employee segment.

Benefits

• Medical, dental, and vision insurance.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs and sales incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days, as described in the role posting.
• Up to eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Industry certifications through Verizon’s Get Certified program.
• Discounts of up to 50% on Verizon products and services.
• Pet insurance and other employee perks.
• Short- and long-term disability insurance, basic and supplemental life insurance, AD&D insurance, identity theft protection, and group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• Newly hired employees receive up to 15 vacation days per year, increasing with additional service.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level